Chains

Chains

Blue Bottle Sells a Majority Stake to Corporate Nestle

1 month ago

Third-wave coffee is practically religion in San Francisco, where Blue Bottle started. We're pulling for Blue Bottle to maintain its indie cred even though it now has serious corporate backing.

Chains

Hospitality Lessons from Waffle House

1 month ago

The recent hurricanes have put Waffle House's opening hours (24/7/365) back into the spotlight, but it's the restaurant's logistics and enduring hospitality practices that deserve the story.

Chains

Grubhub Is Not a Delivery Company, According to COO

1 month ago

Service-driven companies, like Grubhub, keep masquerading as technology or discovery platforms because current employment regulations haven't kept up with the rise of the gig economy. This helps no one.

Chains

Chili’s Response to a Sales Slump? Remove 40% of Its Menu Items

1 month ago

Cutting the menu nearly in half will reduce operational costs, but it still doesn't solve the problem of attracting guests.

Chains

Dave & Buster’s Patrons Are Whacking Too Much Mole and Not Eating or Drinking Enough

1 month ago

In this adult Chuck E. Cheese the food and drink offerings need to at least be as good as the skee-ball.

Chains

How Food Psychology Affects Restaurants Large and Small

2 months ago

Restaurant menus aren't random, they're carefully crafted and chosen with more in mind than taste alone — especially when it comes to chains.

Chains

Domino’s and Ford Are Testing How Diners Respond to Robot Pizza Delivery

2 months ago

While the thrill of a driverless car delivering a pizza is interesting, there's no way the economics will ever beat using a minimum-wage worker driving his or her own late-model compact.

Chains

McDonald’s Terminates Agreement with India Franchisee After Dispute

2 months ago

The price of an instantly recognizable brand anywhere in the world is severing ties — and rebuilding — after franchisees don't follow the terms of the contract.

Chains

What Danny Meyer’s Martina Means for Restaurants Everywhere

2 months ago

Any restaurant opening from Union Square Hospitality Group is one to watch. Operations at Martina, which its chef calls "fine-casual," are a look at current industry trends set to go big.

Chains

Trump Picks Food Fight With NYC Over Calorie-Displaying Law

2 months ago

New York City chain restaurants have been displaying calorie counts on menus since the implementation of a 2008 law. Could Trump's FDA really force the city to stop?

Chains

Rosa Mexicano Restaurant Chain Is Said to Explore a Sale

2 months ago

There's no info on a potential buyer yet, but if the brand is sold, expect a refresh and perhaps even an expansion.

Tech

Restaurant Chains Are in a Digital Arms Race and Facebook, Amazon and Apps Are Weapons

2 months ago

There's a feeling here that restaurants are trying just anything in hopes of hitting on the right consumer habits. That's not terrible as long as the chains acknowledge that they'll need to continue experimenting for quite some time.