News

Operations

Dubai’s Restaurants Are Learning to Love American Craft Beer

1 month ago

If Dubai is trying to tell a story about its restaurants and bars being world class, it certainly needs more than beer that appeals to the mass market.

Independents

Does Corporate Investment Kill Indie Food Brands?

1 month ago

We're pulling for Blue Bottle to maintain its indie cred even though it now has serious corporate backing.

Chains

McDonald’s Is Being Outperformed by Its Largest Franchisee

1 month ago

Brazil's recovery, slow as it is, will be good news for multinationals throughout the region, especially food chains that invested the last time it looked so promising.

Operations

California’s Ban on Foie Gras Is Back Following Federal Court Ruling

1 month ago

When PETA celebrates a ruling on food it's rarely good news for anyone who likes, well, food.

Chains

Denny’s Is Just Fine With the Way Its New Sausage Mascot Looks

1 month ago

It's more disturbing that to truly enjoy Denny's Grand Slam mascots you must symbolically murder them with every order. That's the trouble with anthropomorphizing menu items.

Chains

Blue Bottle Sells a Majority Stake to Corporate Nestle

1 month ago

Third-wave coffee is practically religion in San Francisco, where Blue Bottle started. We're pulling for Blue Bottle to maintain its indie cred even though it now has serious corporate backing.

Chains

Hospitality Lessons from Waffle House

1 month ago

The recent hurricanes have put Waffle House's opening hours (24/7/365) back into the spotlight, but it's the restaurant's logistics and enduring hospitality practices that deserve the story.

Chains

Grubhub Is Not a Delivery Company, According to COO

1 month ago

Service-driven companies, like Grubhub, keep masquerading as technology or discovery platforms because current employment regulations haven't kept up with the rise of the gig economy. This helps no one.

Chains

Chili’s Response to a Sales Slump? Remove 40% of Its Menu Items

2 months ago

Cutting the menu nearly in half will reduce operational costs, but it still doesn't solve the problem of attracting guests.

People

How Alice Waters Discovered Herself Before Reinventing Dining Out in America

2 months ago

Waters reshaped how Americans dine out and eat at home as well. And she did so without a restaurant empire, television deal, or even — gasp — social media.

Tech

Social Dining Service VizEat Scoops Up Rival EatWith

2 months ago

VizEat's business has gotten stronger with this acquisition. But it still faces an uphill slog to expand its total addressable market beyond travelers to include locals looking for activities, especially in Asia.

Chains

Dave & Buster’s Patrons Are Whacking Too Much Mole and Not Eating or Drinking Enough

2 months ago

In this adult Chuck E. Cheese the food and drink offerings need to at least be as good as the skee-ball.