Operations

Operations

Uber Is Crushing the Funding Dreams of U.K. Food Rival Deliveroo

4 weeks ago

We're not sure food delivery is in Uber's long-term interests as it faces so many battles on so many fronts. So while loosing out on a few hundred million in funding is no fun, so is being saddled with a massive valuation that you will never ever live up to no matter how many lamb curries you deliver.

Operations

Dubai’s Restaurants Are Learning to Love American Craft Beer

1 month ago

If Dubai is trying to tell a story about its restaurants and bars being world class, it certainly needs more than beer that appeals to the mass market.

Operations

California’s Ban on Foie Gras Is Back Following Federal Court Ruling

1 month ago

When PETA celebrates a ruling on food it's rarely good news for anyone who likes, well, food.

Chains

Grubhub Is Not a Delivery Company, According to COO

1 month ago

Service-driven companies, like Grubhub, keep masquerading as technology or discovery platforms because current employment regulations haven't kept up with the rise of the gig economy. This helps no one.

Chains

How Food Psychology Affects Restaurants Large and Small

2 months ago

Restaurant menus aren't random, they're carefully crafted and chosen with more in mind than taste alone — especially when it comes to chains.

Operations

How Data Enhances Good Hospitality

2 months ago

Balancing all the data a restaurant can collect about its customers with the need for the human touch is the perennial challenge for restaurateurs. Knowledgable is good. Creepy is bad.

Operations

Just Eat’s Takeout Deal Tests U.K. Merger Regulator’s Tech Savvy

2 months ago

Food and restaurants are highly regulated industries, but the internet and the services it has spawned aren't always the same. As companies grow and become established power players, governments are rushing to catch up.

Operations

Americans Love Affair With Restaurant Wings Is Great News for Chicken Processors

2 months ago

Little wings as big business will create problems as the hunger surpasses the supply.

People

Once Novel Offal Is at Home on Menus Everywhere

2 months ago

Offal, or organ meat, is trendy. It's also delicious and a responsible way for a restaurant to use the whole animal — both of which we're happy to get behind.

Design

Elements of Fine Dining Creep Into Fast-Casual

2 months ago

The term "fast-casual" seems loosely defined as fast food steps up its game and full service restaurants become more casual to adapt to changing times. Now, some of the elements that define fine dining are showing up in more casual formats. Lines = blurred.

Chains

McDonald’s Terminates Agreement with India Franchisee After Dispute

2 months ago

The price of an instantly recognizable brand anywhere in the world is severing ties — and rebuilding — after franchisees don't follow the terms of the contract.

Chains

What Danny Meyer’s Martina Means for Restaurants Everywhere

2 months ago

Any restaurant opening from Union Square Hospitality Group is one to watch. Operations at Martina, which its chef calls "fine-casual," are a look at current industry trends set to go big.