Tech

Tech

Welcome to Skift Table

4 weeks ago

Five years in, Skift is ready to take on a new challenge. But we aren’t about to do this on an empty stomach.

Tech

You Can Now Book Restaurants on Airbnb, Thanks to Resy

1 month ago

Nice to have, but we wonder if Airbnb can do more with Resy than just restaurant bookings. Hint: We certainly think it can.

Tech

Resy Partners with Airbnb to Offer Restaurant Reservations to Travelers

1 month ago

The Resy + Airbnb partnership signals the continued confluence of travel and restaurants. If executed well, it will be big business for restaurants on Resy’s platform.

Chains

Hospitality Lessons from Waffle House

1 month ago

The recent hurricanes have put Waffle House's opening hours (24/7/365) back into the spotlight, but it's the restaurant's logistics and enduring hospitality practices that deserve the story.

Tech

Social Dining Service VizEat Scoops Up Rival EatWith

1 month ago

VizEat's business has gotten stronger with this acquisition. But it still faces an uphill slog to expand its total addressable market beyond travelers to include locals looking for activities, especially in Asia.

Independents

The Fascinating Story of a Sushi-Making Robot

2 months ago

This is a cool case of cause and effect. To save the rice industry, one man literally revolutionized sushi.

Independents

Fast Thoughts About the ThinkFoodLab R&D Space

2 months ago

What restaurant group would love to have its own real-world lab for testing out new ideas. The key for the Lab will be to find the perfect balance between flexible space and providing a product that people in the neighborhood can depend upon.

Operations

How Data Enhances Good Hospitality

2 months ago

Balancing all the data a restaurant can collect about its customers with the need for the human touch is the perennial challenge for restaurateurs. Knowledgable is good. Creepy is bad.

Operations

Just Eat’s Takeout Deal Tests U.K. Merger Regulator’s Tech Savvy

2 months ago

Food and restaurants are highly regulated industries, but the internet and the services it has spawned aren't always the same. As companies grow and become established power players, governments are rushing to catch up.

Tech

How UberEats Works with Restaurants

2 months ago

Hungry people will be loyal to the delivery app that gets them their food fastest, period. UberEats touts algorithms, analytics, and a little bit of the human touch in its work with restaurants.

Tech

Restaurant Chains Are in a Digital Arms Race and Facebook, Amazon and Apps Are Weapons

2 months ago

There's a feeling here that restaurants are trying just anything in hopes of hitting on the right consumer habits. That's not terrible as long as the chains acknowledge that they'll need to continue experimenting for quite some time.

Strategy

Eat24 Sale Could Signify Yelp’s Focus on the In-Restaurant Experience

3 months ago

With several other restaurant-facing product offerings, Eat24 was the one that didn't fit into the Yelp puzzle. By ceding delivery to former rival, Grubhub, Yelp is free to focus on the other parts of its business that certainly benefit from its robust consumer network.