Author: Kristen Hawley

Tech

Uber Eats Hopes New Tech Tweaks Ease the Waiting Game

5 years ago

Even the smallest customer-facing changes can move the needle in the competitive business of food delivery.

Operations

As Technology Expands, So Does the Definition of ‘Restaurant’

5 years ago

Digital technology has caused such an evolution in the restaurant industry that even official channels like the National Restaurant Association are modifying how they look at the industry.

Tech

Uber Eats Lands at Toronto’s Pearson Airport

5 years ago

Competition for footprint, restaurant partners, and drivers is fueling delivery service growth across the country and beyond, but these types of partnerships make us realize mobile food ordering and delivery pretty indispensable.

Chains

Taco Bell Starts Testing Dedicated Vegetarian Menu

5 years ago

Vegetarian offerings are basically table stakes for fast food at this point, and Taco Bell is capitalizing on the success its already seen by offering a dedicated vegetarian menu within its own mobile app.

Tech

EzCater Raises $150 Million to Further Digitize Off-Premise Sales

5 years ago

Large-format catering orders may not grab the same headlines commanded by third-party delivery services at the moment, but it's a buzzing and important part of many restaurants' off-premise strategies.

Operations

EU Bans Single-Use Plastics in Restaurants

5 years ago

Bans like these truly feel like they're for the greater good, even if the change can be painful for businesses.

Chains

McDonalds Buys Dynamic Yield For $300 Million to Bring Big Data to Drive-Thru

5 years ago

Given all of the plans that McDonald's has for implementing the game-changing technology, the $300 million price tag was probably a bargain.

Tech

New OpenTable Policy Tees Up Fight for Diner Data

5 years ago

Kayak CEO Steve Hafner says that 'nothing has changed here' in regard to the OpenTable customer data that restaurants control. But the policy change has potential to set a precedent for how all tech vendors share information with restaurants.

Chains

Is Pizza Delivery as We Know It Over?

5 years ago

Third-party ordering and delivery services are starting to power big chain pizza delivery, a big departure from the in-house strategy we've come to know.

Tech

Uber’s Latest Food Delivery Initiative Takes on Its Founder’s New Business

5 years ago

This is less a story about competition and more a look at an emerging new business model facilitated by evolving technology.

Marketing

Visit California Partners With Michelin Ahead of New Statewide Restaurant Guide

5 years ago

The new California statewide Michelin Guide may be a nod to the state's culinary interests. But it could also be the result of a smart play by Visit California, a tourism organization, in the style of Singapore, Thailand, and other destinations who have partnered with the Guides.

Chains

Danny Trejo Proves Celebrity Restaurants Can Work

5 years ago

It was never Danny Trejo’s goal to open a chain of Mexican restaurants, but when the opportunity presented itself, he jumped at the chance. Now with only two other partners, he has a string of Trejo’s Tacos, Cantinas and Coffee & Donuts shops around Los Angeles, with more cities targeted for 2019.