Author: Kristen Hawley

Tech

Skift Restaurants Forum Preview: Grubhub Looks Beyond Just Delivery

6 years ago

The tech-fueled delivery business is so much more than just delivery. Stakes are high as companies vie for contracts, exclusive agreements, and market share while at the same time racing to build out infrastructure and coverage across the country and around the world.

Design

Convivial Design Is on Display at D.C.’s Acclaimed Maydan

6 years ago

Working with the right architect gave Maydan owner Rose Previte, license to create her ideal dining room centered around a central hearth with an open flame.

Operations

Vice’s Munchies Brand Lends Its Name to a New Jersey Mall Food Court

6 years ago

One of these brands is a giant money pit that's more flash than substance, while the other is a questionable real estate project in New Jersey. We think it's a perfect match.

Tech

DoorDash Raises $250 Million Nearly Tripling Its Valuation

6 years ago

DoorDash is on fire. There's lots of room to grow in the delivery market — remember, nearly half of delivery orders are still placed over the phone — but its new technology, strong chain partnerships, and influx of cash are teeing it up as a force to be reckoned with in the space.

Food

After Two Years, Farmacy Is Still Selling Its Plant-Based Hype Abroad

6 years ago

In a market not exactly known for its vegan fare, Camilla Fayed's Farmacy works to create pleasing dishes with only plant-based ingredients, hopefully inspiring other businesses to make small but meaningful changes, too.

Tech

DoorDash Adds Free In-Store Pickup and a Subscription Plan

6 years ago

The delivery story is far more complex than a few strong players battling to bring you dinner. It's about customer loyalty and retention and, for the companies involved, becoming an indispensable part of daily life.

Operations

Restaurant Recruiters Work to Take the Headache Out of Hiring

6 years ago

Recruiters are expensive, but they're worth it. Operators may actually be able to lower staffing costs and increase retention rates by investing in hospitality talent agencies.

Tech

Square’s Payments Hardware Now Supports Custom Point of Sale

6 years ago

True to form, Square is making it easy for developers (or restaurants) to build their own point-of-sale solutions accepting Square payments, no salesperson required.

Independents

Guest Chef Collaborations Do More Than Fill Seats For a Night

6 years ago

For some chefs, inviting colleagues from other restaurants is about camaraderie and community building. For others, it’s offering something new to the guests. All agree it’s a great marketing tool to drum up business on slower nights.

Chains

The Cheesecake Factory Will Partner Exclusively With DoorDash for Delivery

6 years ago

Chain restaurants entering into exclusive agreements with delivery partners isn't the norm just yet — most continue to partner with several companies as they explore delivery's potential. But when executed properly, an exclusive partnership can be good news for both companies involved.

Independents

Can’t Get a 3-Star Table? Try the Bar

6 years ago

Some of New York’s top rated restaurants are embracing elevated bar and lounge menus in order to attract a wider array of customers who shy from a 3.5 hours, $300+ menu commitment.

Chains

Chipotle’s Focus on In-Store Employees Pays Off in Guest Satisfaction

6 years ago

Chipotle's digital initiatives get a lot of play for their potential impact during the much-needed turnaround for the brand, but turns out real satisfaction comes from properly trained, hospitable in-store employees.