Author: Kristen Hawley

Independents

Building a Big Business With a Small Bar

6 years ago

Bars are starting to look a whole lot like each other, but in an economic climate where the small guy often takes the fall, tiny bars armed with focus and imagination have an unusual opportunity to attract attention and thrive.

Tech

Toast Closes $115 Million Series D to Advance Its POS System

6 years ago

There's a great "unicorn Toast" joke in here somewhere, but mostly this investment in a relatively young restaurant technology company underscores the value that both investors and restaurants are placing on connected, modern, and agile software to run competitive and profitable businesses.

Operations

Seat Me, Please? Why Restaurants Won’t Seat You Without a Complete Party

6 years ago

Restaurants: I promise I will order lots of food and drinks if you just let me sit down at my table even if the rest of my party isn't here. Also, I will come back and eat again.

Food

Boozy, Fancy, or Just Leisurely, Brunch Is an American Staple

6 years ago

Brunch is good now. So can we stop talking about it and just eat?

People

Chef Marcus Samuelsson Talks His New Series, ‘No Passport Required’

6 years ago

All you need to appreciate Eater’s new series on PBS is a willingness to listen. A decent appetite won’t hurt, though—not only for delicious food, but for knowledge and understanding of other, often marginalized, cultures, possibly in your own city.

Tech

Event Management Software Company Gather Acquires EventUp Listings Marketplace

6 years ago

Private events and group bookings carry huge potential value for restaurants, but managing the process can be costly, in time and dollars. Leaning on smart technology is a good move for restaurants and other businesses that place a lot of value on these events.

Operations

San Francisco Restaurants Can’t Afford Waitstaff

6 years ago

Whatever you call it, this fine casual, fine fast, counter service model of business is working — in SF and beyond.

Food

Restaurants Navigate the Rough Waters Between Sourcing and the Seafood Industry

6 years ago

As mounting issues surround seafood traceability and overfishing, sourcing sustainably caught fish and responsibly farmed shellfish is more important (and challenging) than ever for restaurateurs.

Tech

Yelp Adds Popular Dishes Feature to Help You Make Up Your Mind

6 years ago

This small new feature speaks volumes about the way we choose which restaurants to dine at and which dishes to order.

Operations

How Suzanne Goin and Caroline Styne’s Lucques Group Took on the Hollywood Bowl

6 years ago

Running successful restaurants in Los Angeles for decades is a feat on its own, but running food and beverage at an 18,000-person venue takes something special.

Food

Shipping Container Aeroponic Farming Is Good (for) Business

6 years ago

While it’ll likely take a few years to catch on, shipping container aeroponic farming could be coming to a restaurant near you.

Tech

OpenTable Reorganizes Its Marketing, Product and People Teams

6 years ago

If OpenTable's corporate leadership wants to position it as a force in the restaurant world, dropping key marketing, product, and communications executives is a step in the wrong direction.