Chains

Chains

Loyalty Is the Answer to Tim Hortons’ Sales Woes

11 months ago

A new loyalty program offers Tim Hortons an opportunity to learn more about its customers. What the program means for the chain's overall sales will soon be determined.

Chains

Restaurant Brands International Knows Popeyes Can Do Better

11 months ago

Sure, RBI can — and should — have high hopes for the company's growth, but Popeyes has a long way to go before it competes on Burger King's level.

Chains

Coffee Chains Rush to Find Plastic Cup Alternatives

11 months ago

Government officials have steadily increased efforts to crack down on chains' dependence on single-use plastics. To their credit, companies saw this coming, but solutions to the global problem just haven't been good enough.

Chains

Burger King to Launch Impossible Whoppers Nationwide

11 months ago

Your move, McDonald's.

Chains

Outback’s Parent Is Very Happy With Its Delivery Business

11 months ago

Outback Steakhouse is proof proprietary delivery can be done, if the commitment is there.

Tech

Grubhub CEO to Rivals: You Can’t Win

11 months ago

Egregious, repulsive, dumb: These are just a few of the words CEO Matt Maloney used to describe his competition’s practices, even as he argued that Grubhub is significantly better positioned to succeed long term.

Chains

Starbucks Remains Full Steam Ahead on Loyalty and Delivery

11 months ago

Once again, Starbucks quieted naysayers wondering if the company can withstand the pressure from market rivals. Long-term success is now pinned to its ever-growing digital prowess.

Chains

Chipotle Still Plagued by Customer Illness

11 months ago

Remember that food illness outbreak at that one restaurant in Ohio last summer? It's coming back to bite the company again.

Chains

Chipotle Just Doubled Its Digital Sales

11 months ago

It's a good thing Chipotle didn't take a wait-and-see approach to digital innovation.

Chains

Domino’s Sales Plagued by Aggressive Third-Party Delivery Advertising

11 months ago

We definitely expected Domino’s fortressing strategy to have a negative impact on sales, but the adverse effect from third-party delivery advertising is a new development.

Chains

McDonald’s Knows How Much Uber Eats Needs Its Business

11 months ago

If Uber's IPO filing made anything clear, it's that Uber Eats relies on its chain partnerships to survive. The McDonald's partnership is critical to Uber's success as a public company — and they know it.

Chains

Marketing Is Not Enough For Luckin Coffee to Dethrone Starbucks in China

11 months ago

Luckin Coffee's current business model is not sustainable. And at a certain point, the investor funding has to stop flowing if nothing changes.