Operations

Food

Great Restaurants Probably Won’t Save UK Malls

5 months ago

The state of UK retail is only slightly weaker than that of the country's weak chain restaurant industry. Neither is going to save the other any time soon.

Operations

U.S. Restaurants and Bars Added 40,000 Jobs in December

6 months ago

While the number of added jobs continues to increase in the industry (which is a great sign of growth), longterm staff retention at restaurants is another obstacle to overcome.

Marketing

4 Lessons From Landmark Restaurants

6 months ago

Old-school establishments might not have the same veneer as recent buzzy venues, but their longevity alone can teach valuable lessons that can help beyond the fickleness of trends.

Operations

Daniel Patterson Tries to Change the Rules for Building a Restaurant Empire

6 months ago

The last year has offered a lot of teaching moments and introspection for restaurateurs. Umbrellas like Daniel Patterson’s Alta Group are tackling big issues like closing the pay gap and supporting racial and gender equity, one restaurant at a time.

Chains

The Top Restaurant Mergers and Acquisitions Deals of 2018

6 months ago

Short story: It was good to be a coffee chain this year.

Food

11 Moments That Mattered for the Restaurant Industry in 2018

6 months ago

From mergers to leadership changes to loss, 2018 was filled with news that kept us on our toes. Here are the stories that had the biggest impact.

Operations

Wages Still a Challenge for Restaurant Operators Despite Higher Average Checks

6 months ago

Higher average checks have offset increased wage demands to an extent this year. But with many experts predicting a slowdown in the economy, restaurants are going to have to find another way.

Design

The Next Generation of Food Hall Design

6 months ago

The eateries once commonly found in shopping malls and transportation hubs have been redeveloped conceptually as standalone halls commited to providing culinary diversity and supporting local businesses. Familiar chains are nowhere to be found at this current generation of design savvy food halls.

Operations

Single People Are Driving an Increase in Restaurant Meals Eaten at Home

6 months ago

Consumer demand for off-premise dining options has never been higher, and it's fundamentally changing how restaurants operate.

Operations

Payment Apps Help Starbucks and Others Avoid Credit Card Swipe Fees

7 months ago

More loyalty, more customer spending data, and lower fees — what's not for a restaurant to love about apps that facilitate payments?

Operations

Labor Lawsuit Monthly: Pret a Manger and True Food Kitchen

7 months ago

Here's how not to deal with skyrocketing labor costs: shaving time off of paychecks, letting uniform expenses go unreimbursed, and skipping out on shift breaks.

Independents

The Brains Behind New Orleans’ Most Famous Restaurant Are Selling Picnic Food

7 months ago

Plenty of chefs are opening casual restaurants, but it’s a dramatic move for the chef and co-owner of Commander’s Palace in New Orleans. Still, Picnic Provisions and Whiskey had the blessing of the late restaurant matriarch Ella Brennan.