Operations

Operations

EasyJet Founder Piles On to Crowded U.K. Food Delivery Market with EasyFood

5 months ago

Sure, why not? Food delivery is a hot industry everywhere, but the market is already crowded and leaders have emerged. This makes EasyFood's timing less than ideal.

Operations

Amazon Partners with Olo for Delivery

5 months ago

This move is part of the larger trend of restaurant software companies streamlining and consolidating product offerings. With fewer systems, there's less room for error. Expect much more news like this.

People

Danny Meyer on Instagram, Postmates and Why Everyone Just Wants a Nice Meal

5 months ago

Restaurateur Danny Meyer's take on the past, present, and future of the restaurant industry begins with genuine, traditional, face-to-face hospitality.

Tech

Shake Shack and Buca di Beppo May Be Key to Amazon’s New Delivery Push

5 months ago

Amazon will likely put the fear of God into other delivery services. But at some point everyone will have to deal with the fact that there's only so much profit that can be squeezed from bringing a lukewarm burger or bowl of pasta to your door.

Operations

Uber Is Crushing the Funding Dreams of U.K. Food Rival Deliveroo

5 months ago

We're not sure food delivery is in Uber's long-term interests as it faces so many battles on so many fronts. So while loosing out on a few hundred million in funding is no fun, so is being saddled with a massive valuation that you will never ever live up to no matter how many lamb curries you deliver.

Operations

Dubai’s Restaurants Are Learning to Love American Craft Beer

5 months ago

If Dubai is trying to tell a story about its restaurants and bars being world class, it certainly needs more than beer that appeals to the mass market.

Operations

California’s Ban on Foie Gras Is Back Following Federal Court Ruling

5 months ago

When PETA celebrates a ruling on food it's rarely good news for anyone who likes, well, food.

Chains

Grubhub Is Not a Delivery Company, According to COO

5 months ago

Service-driven companies, like Grubhub, keep masquerading as technology or discovery platforms because current employment regulations haven't kept up with the rise of the gig economy. This helps no one.

Chains

How Food Psychology Affects Restaurants Large and Small

6 months ago

Restaurant menus aren't random, they're carefully crafted and chosen with more in mind than taste alone — especially when it comes to chains.

Operations

How Data Enhances Good Hospitality

6 months ago

Balancing all the data a restaurant can collect about its customers with the need for the human touch is the perennial challenge for restaurateurs. Knowledgable is good. Creepy is bad.

Operations

Just Eat’s Takeout Deal Tests U.K. Merger Regulator’s Tech Savvy

6 months ago

Food and restaurants are highly regulated industries, but the internet and the services it has spawned aren't always the same. As companies grow and become established power players, governments are rushing to catch up.

Operations

Americans Love Affair With Restaurant Wings Is Great News for Chicken Processors

6 months ago

Little wings as big business will create problems as the hunger surpasses the supply.