Operations

Operations

Inside the Business of Thanksgiving Dinner

7 months ago

The labor-intensive, costly meal doesn't necessarily drive huge profits on the day, but, for restaurants that stay open on Thanksgiving, it's a big marketing opportunity to position the brand alongside the most hospitable holiday of the year.

Independents

How a Chef Tackles Two Years of Opening Delays

7 months ago

When a one-year build-out turns into two or even three, chefs and restaurateurs have plenty to do to stay busy, but they also need to keep the momentum and buzz going before its debut. Here’s how chef Jessica Largey stayed focused on getting Simone opened in L.A.

Independents

David Chang Moves in to New York’s Most Notable High-End Food Court

7 months ago

What's not mentioned here is Related's owner is one of the big-money investors behind Momofuku's expansion. Expect even more when its Thomas Keller-curated Hudson Yards opens up 20 blocks south in 2019.

Operations

The New Fast Food Labor Force Is Increasingly Senior Citizen

8 months ago

This is a feel-good approach to what is a complicated challenge: Many seniors in the U.S. can't support themselves on their retirement. Restaurants are able to both provide help and take advantage of these problems.

Operations

Restaurant Reservations Now: Soft Landings, CEO Shuffles and New Tech

8 months ago

The reservations landscape has changed significantly over the past year. While the big players are (mostly) the same, new technology, new leadership, and new strategies keep the game interesting.

Tech

Resy Acquires Reserve to Better Challenge OpenTable

8 months ago

The deal consolidates two young players in the market, each touting a strong roster of restaurants.

Operations

The Art of Fine-Tuning the Balance Between Reservations and Walk-Ins

8 months ago

A full restaurant is great for business, but too full can be off-putting. Striking the right balance between walk-ins and reservations is crucial to success, but it's not easy.

Tech

Uber Eats’ Growth Strategy: Speed, Suburbs, and Self-Service

8 months ago

Uber Eats has proven its model is easily replicable in new markets, and it continues to increase its speed of growth. A new feature, just announced, aims to speed it up even more: now restaurants can sign up to work with Uber Eats on their own, no salesperson (or sales process) required.

Operations

Restaurants Drag Down U.S. Consumer Spending Numbers in September

8 months ago

Restaurants fall behind retail as consumers decide to spend more on the latter and less on eating out last month.

Chains

Restaurants Are Facing an ‘Evolve or Die’ Reality

8 months ago

To survive, be smart (don't panic) about tech, and keep your eyes on what actually makes money.

Chains

Will Getting Rid of Restaurants Eliminate Delivery Friction?

8 months ago

This isn't about ghost restaurants: The real opportunity here is for existing brands to leverage their existing products and loyal diners to better deliver experiences that wouldn't otherwise happen.

Tech

Danny Meyer’s Investment Fund Leads $20 Million Round in Goldbelly

8 months ago

Good news for anyone who lives far away from their favorite regional restaurant dish — food marketplace GoldBelly has more cash on hand to connect you to your fix.