Operations

Independents

Can In-Store Dining Give Retailers an Edge Over Online Rivals?

10 months ago

Whether it's virtual reality tourism or online shopping, both are radically improved if you're actually in the destination or store with something delicious to eat and good to drink.

Tech

The New Payment App Designed for Dine and Dash

10 months ago

This is the first payment app we've seen that also thinks of restaurant staff. But do the devices need to be that bulky?

Independents

Inside the Fine Dining Restaurant Tucked Into a Food Hall

10 months ago

The unique business of fine dining operations allows elements of service that are good business decisions to also translate into exceptional experiences for diners.

Operations

Fogo de Chao Sold to Private Equity Firm for $560 Million

10 months ago

Fogo has the concept necessary to be a global restaurant brand, as long as its new PE owners don't underinvest in its expansion.

Chains

The Trouble With Chipotle Is Labor and Food Costs

10 months ago

According to this columnist, food and labor costs are Chipotle's biggest problems, and a former fast food executive may be exactly who the chain needs to fix them.

Operations

Court Rules Grubhub Drivers Are Not Employees

10 months ago

This is a win for Grubhub, but the case is peculiar enough that there will likely be wider challenges to gig economy labor relationships in the near future.

Operations

Yelp’s Newest Economic Outlook Shows Promise for Independent Restaurants

10 months ago

Recent data shows that independent restaurants are faring better than chains, and are expected to grow at a faster rate. Don't discount larger corporations yet, though — innovation and creative ideas are happening across the industry.

Chains

Will Digital Ordering Save Chipotle?

10 months ago

Chipotle executives sounded optimistic as they admitted the chain has many obstacles to overcome in order to regain consumer trust and market share.

Operations

A Healthy Economy Is Good News for Coffee Shops

10 months ago

Coffee culture in the U.S. is about more than caffeine, it's about the full in-restaurant experience. While that may be bad news for the at-home coffee industry, it's great news for those of us who love cafe culture.

Independents

Chelsea Market Has a New Landlord — It’s Google

10 months ago

This is really just a real estate deal, but Google is set to take over the building that houses New York's Chelsea Market. Ironically, the building is home to the Food Network, too.

Tech

SevenRooms Launches Integration With Toast’s Point of Sale System

11 months ago

This integration is one small example of a larger trend: restaurant technology companies working to integrate seamlessly to provide the best solution for restaurateurs in a sea of options.

Operations

Restaurant Megatrends 2018: Ordering and Payment Tech Create Haves and Have-Nots

11 months ago

As restaurants streamline their operations and hone app-based loyalty programs, technology dictates the divide between those who can participate and those who can't.