Operations

Strategy

Fast Casual Ideas Are Still Driving Growth Across the Restaurant Industry

11 months ago

The most interesting thing about the projected industry growth over the next five years is the way that fast casual restaurants continue to influence the future of all businesses.

Chains

For U.S. Restaurants, Expansion Abroad Means Adapt and Adjust

11 months ago

Expanding abroad is a big step for any restaurant, but they have to to tweak details from portion sizes to design in order to satisfy local customers.

Operations

The Current State of Restaurant Delivery Competition

11 months ago

As third-party delivery services claim the both headlines and diners' dollars, they're working to make themselves indispensable to restaurant operators. But operators, especially large companies, know they have leverage when it comes to working with a large organization.

Strategy

UK Report Pushes Back on Cash-Free Restaurants and Retail

11 months ago

We looked at this in a Megatrend this year and expect the payment divide to continue to be a dominant issue this year.

Operations

KFC Goes Back to Original Chicken Distributor after U.K. Logistics Failure

11 months ago

A logistics company with no food experience totally bungles an important food delivery. Restaurant goes back to its original, food-specific provider. U.K. KFC locations exemplifying the obvious.

Independents

Can In-Store Dining Give Retailers an Edge Over Online Rivals?

12 months ago

Whether it's virtual reality tourism or online shopping, both are radically improved if you're actually in the destination or store with something delicious to eat and good to drink.

Tech

The New Payment App Designed for Dine and Dash

12 months ago

This is the first payment app we've seen that also thinks of restaurant staff. But do the devices need to be that bulky?

Independents

Inside the Fine Dining Restaurant Tucked Into a Food Hall

12 months ago

The unique business of fine dining operations allows elements of service that are good business decisions to also translate into exceptional experiences for diners.

Operations

Fogo de Chao Sold to Private Equity Firm for $560 Million

12 months ago

Fogo has the concept necessary to be a global restaurant brand, as long as its new PE owners don't underinvest in its expansion.

Chains

The Trouble With Chipotle Is Labor and Food Costs

1 year ago

According to this columnist, food and labor costs are Chipotle's biggest problems, and a former fast food executive may be exactly who the chain needs to fix them.

Operations

Court Rules Grubhub Drivers Are Not Employees

1 year ago

This is a win for Grubhub, but the case is peculiar enough that there will likely be wider challenges to gig economy labor relationships in the near future.

Operations

Yelp’s Newest Economic Outlook Shows Promise for Independent Restaurants

1 year ago

Recent data shows that independent restaurants are faring better than chains, and are expected to grow at a faster rate. Don't discount larger corporations yet, though — innovation and creative ideas are happening across the industry.