Skift Table Originals

Operations

Innovative Restaurateurs: Zingerman’s Helps Businesses Make Money and Keep Staff

2 days ago

As restaurants are scrambling to banish abusive cultures, Zingerman’s training arm is marking its 25th year of teaching ideas like open-book management, leadership philosophy, and continuous improvement.

Chains

McDonald’s Drops Signature Crafted Recipes Line

4 days ago

Fancy McDonald's wasn't resonating with consumers. Not every idea is a winner, and it's better to cut losses now.

Chains

Plant-Based Protein Is Breakfast’s Not-So-Secret Ingredient

4 days ago

For many restaurant chains, the breakfast category presents plenty of opportunity for sales growth. Adding vegan options to the morning menu is yet another way to get more diners through the door.

Tech

Google Maps Could Be the Do-It-All Restaurant App of the Future

5 days ago

Google Maps has become a daily must-use for plenty of people. As its parent company looks further into the restaurant business, Maps could become an indispensable superapp for the future of restaurants.

Tech

Uber Eats’ Chain Partnership Strategy Is a Risky Business

1 week ago

Uber Eats and Grubhub have both publicly cited losses on discounted fees charged to chain partners in financial documents. One can only imagine the case is the same for DoorDash, who's IPO is likely not far behind.

Tech

7 Things Uber’s IPO Filing Reveals About Uber Eats

1 week ago

Thanks to its parent company's IPO filing, we're finally learning more — officially — about the food delivery giant and how it expects to grow.

Chains

Taco Bell’s Wacky Hiring Strategies Are Actually Working

1 week ago

One thing's for sure: Taco Bell can't be accused of not knowing its own audience.

Independents

Big Pizza’s Delivery Moves Turn Up the Heat on Small Pizzerias

2 weeks ago

Pizza chains inking deals with third-party delivery companies will force independent pizzerias to make a choice: pay more to services to keep order counts coming or unplug and go at it alone.

Chains

Tim Hortons Launches Loyalty Program in the U.S.

2 weeks ago

At this point, if you're a national restaurant chain without a strong digital loyalty program in the works, you're behind the game.

Tech

Uber Eats Hopes New Tech Tweaks Ease the Waiting Game

2 weeks ago

Even the smallest customer-facing changes can move the needle in the competitive business of food delivery.

Chains

Fast Casual Dig Inn Is Launching a Full Service Concept

2 weeks ago

Dig Inn's founder and CEO is betting that well-prepared vegetables work just as well in a sit-down environment as they do for the office lunch crowds.

Operations

As Technology Expands, So Does the Definition of ‘Restaurant’

2 weeks ago

Digital technology has caused such an evolution in the restaurant industry that even official channels like the National Restaurant Association are modifying how they look at the industry.