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Chains

Starbucks Will Try Recyclable Cups to Cut Waste Footprint

2 years ago

With its popularity and reach around the world, Starbucks is in a position to set a standard when it comes to responsible disposable packaging. But, like paper straws, these changes are sometimes a tricky sell to customers.

Chains

Starbucks Revamps Its Rewards to Keep Customers Coming Back

2 years ago

We think this is a good move for Starbucks. The company is looking to attract more customers to add to its loyal clientele. This can only be good news for its fast-moving beverage rollout.

Chains

Restaurant Brands International, Explained

2 years ago

Consider this a cheat sheet for all things happening at Restaurant Brands International.

Chains

McDonald’s CFO: Technology Investment Is Necessary to Grow

2 years ago

It's hard to be forward-looking when short-term sales are at stake, but McDonald's executives are right to keep funneling money into system-wide tech upgrades. This will pay off in the not-so-distant future.

Chains

Applebee’s and IHOP Plot an Inspired Tech Turnaround by 2022

2 years ago

Dine Brands' CEO Stephen Joyce remains quiet on how exactly Applebee's and IHOP will improve their technology further, but the activity assures me the company is not resting on its laurels.

Tech

New OpenTable Policy Tees Up Fight for Diner Data

2 years ago

Kayak CEO Steve Hafner says that 'nothing has changed here' in regard to the OpenTable customer data that restaurants control. But the policy change has potential to set a precedent for how all tech vendors share information with restaurants.

Chains

Pizza Chains Usher in New Era in Delivery Through Third Parties

2 years ago

Papa John's and Pizza Hut partnering with DoorDash and Grubhub give them access to an entirely new consumer base each company needs. But they will need more than this to dethrone Domino's.

Marketing

McDonald’s Spent $48 Million to Push Bacon in February

2 years ago

It's that time of year — sports continue to reign supreme as chain restaurants' preferred destination for airing TV spots, with some exceptions.

Chains

The Strategy Behind Chipotle’s Loyalty Play

2 years ago

What makes customers spend money with Chipotle? The loyalty program will go a long way in helping the company to figure that out and influence future purchasing behavior.

Chains

Popeyes Shuffles Executive Ranks

2 years ago

Popeyes reported strong sales growth in 2018, but it needs to start expanding its footprint more quickly.

Chains

Denny’s Wins Big With Millennials

2 years ago

I do not know a single millennial that does not appreciate the homey feeling of eating at a diner. This comes as no surprise to me.

Chains

Is Pizza Delivery as We Know It Over?

2 years ago

Third-party ordering and delivery services are starting to power big chain pizza delivery, a big departure from the in-house strategy we've come to know.