Strategy

Chains

Subway Jumps Into Delivery at 9,000 U.S. Locations

6 years ago

Will delivery "save" Subway? No. But since delivery is becoming a mission critical part of a restaurant's operational strategy, the chain is smart to roll it out in a big way.

Chains

Japanese Chain Opens a Fish-for-Your-Dinner Concept in New York

6 years ago

Gimmicks aside, at least you know the food is very fresh at this chain restaurant. There's a chance, though, that guests don't really want to be so clearly complicit in their dinners' death.

Strategy

American Express Is Giving Its Cardholders More Restaurant Perks

6 years ago

Amex ruled the top tier for quite some time. But with challenges from Chase's popular Sapphire card, it's leveraging its relationships with restaurants to try to give it an edge.

Strategy

Chef Thomas Keller on Creating Destination Restaurants

6 years ago

It's a whole different ballgame between Yountville, CA and New York City's Hudson Yards.

Strategy

Panera Founder Launches Restaurant Investment Fund

6 years ago

The fund, Act III Holdings, doles out "evergreen capital" to restaurant properties in an effort to give the concepts added time to develop as viable businesses. There are other restaurant-specific investment funds in operation that take a similar approach, but it's always good to see more of this within the industry.

People

Skift Restaurants Forum Preview: Angela Dimayuga Wants to Change How We Interact With Hotels

6 years ago

There’s always been a unique relationship between hotels and restaurants — and the chefs who run them. With her role at the Standard, Dimayuga wants to take the relationship and elevate it even further, making it clear that hotels really can be the true community centers they were always meant to be.

Strategy

Skift Restaurants Forum Preview: ThinkFoodGroup COO on Protecting the Brand

6 years ago

Maintaining core brand identity, and being able to communicate the same level of hospitality and food quality to customers no matter which ThinkFoodGroup restaurant they are stepping into, is crucial as the company moves through a rapid pace of growth.

Operations

Quality Kid-Friendly Restaurants Aren’t Bad Business After All

6 years ago

To raise a new generation of restaurant-loving customers, entertainingly educational initiatives might be more effective than the banishment of younger patrons.

Tech

Union Square Hospitality Group to Move All Reservations to Resy

6 years ago

One restaurant group switching from one tech provider to another doesn't exactly headline news make, but it does help us all understand a restaurant's priorities and what it wants from said tech vendors.

Sponsored

5 Ways to Improve Your Restaurant Website Updates

6 years ago

When and how you’re making updates matters, but if your restaurant website isn’t mobile-friendly you risk over 50 percent of your guests not seeing them.

Operations

Restaurant Recruiters Work to Take the Headache Out of Hiring

6 years ago

Recruiters are expensive, but they're worth it. Operators may actually be able to lower staffing costs and increase retention rates by investing in hospitality talent agencies.

Sponsored

Interview: Chef Chris Scott and Eugenie Woo on Managing a Growing Business

6 years ago

Your restaurant’s website should make you just as proud as your restaurant. No matter how big or small your business, your website is often the first thing guests see.