Articles tagged “labor”

The math is bad. Rising wages, taxes, insurance premiums, and other costs are outrunning revenue growth at many hotels.

Hotels with high turnover struggle to maintain service standards and face high recruitment costs. Hilton and Marriott are among the companies taking steps to address the challenge.

Travel talent is overdue for a rebrand. The future isn’t about fighting AI, it’s about doubling down on the human edge. For hospitality to thrive, it must tell a better story.

The breakthrough is a positive step, however it remains subject to final approval by union members. It’ll also take up to 10 days to get the Air Canada network back to normal.

The strike would disrupt thousands of flights and potentially leave thousands of passengers stranded or scrambling to find flights with other carriers.

A strike could still be avoided. But Air Canada — the largest airline in Canada — is already preparing to cancel hundreds of flights with a potential ripple effect.

Strike action at Air Canada will have a ripple effect across global partners and leave travel planners scrambling during the summer peak.

Hotels may face a labor crisis as ICE enforcement tightens. The industry is reviewing how it complies with complex laws and recent changes to work authorizations.

Hotel companies are betting that a potential federal tax break on tips could be a helpful recruitment tool to fill thousands of open positions and keep experienced workers from leaving the industry.

Michelle Russo's asset management firm oversees a $12 billion portfolio of hotels. She sees dominoes falling: Tariffs → economic uncertainty → fewer international visitors → fewer bookings → cost-cutting and marketing changes.