There’s Another Restaurant Awards Show on the Way

Starbucks Will Open an All-Day Restaurant in Shanghai

Starbucks and Politics Probably Aren’t a Good Mix

Tag: labor

Chains

Papa John’s Offers Employees Full Tuition Coverage In Attempt to Retain Staff

4 days ago

The terms aren't as generous at the franchisee level, but, as one of Papa John's newly instated Chief People Officer Marvin Boakye's first initiatives, it's not a bad one.

Tech

Instacart Promises to Change Its Misleading ‘Tip’ Policy

2 weeks ago

There's a real question whether any of the food delivery companies are economically viable once the influx of venture capital cash gets cut off. When they resort to stealing tips from low-paid workers, their future seems even more in doubt.

Operations

U.S. Restaurants and Bars Added More Jobs Than Most Other Industries in January

2 weeks ago

Nearly one in ten working Americans held a job in the restaurant industry in January. In the race to hire and retain skilled staff members, restaurants need to be investing in every aspect of employee welfare to consistently attract team members who want to stick around.

Chains

Starbucks’ Diversity and Inclusion Training Presents More Challenges

3 weeks ago

Starbucks dreams of being a welcoming place for all — paying customers or not. It sounds like a great goal, but it requires a ton of resources to get there.

Independents

Restaurant Megatrends 2019: Front of the House Hospitality Seriously Ups Its Game

3 weeks ago

After years of spotlighting the kitchen, front of house is rightfully getting its moment in the spotlight.

Operations

Restaurant Megatrends 2019: Restaurants Finally Create Healthier Work Cultures

4 weeks ago

After a rough 2018, the restaurant industry has made some progress toward better employee treatment across the board.

People

U.S. Government Shutdown Means Restaurants Can’t Vet Workers

1 month ago

Despite the headaches here, the worst-case scenario is a few people get a job and do some good work before they are "found out."

Operations

U.S. Restaurants and Bars Added 40,000 Jobs in December

1 month ago

While the number of added jobs continues to increase in the industry (which is a great sign of growth), longterm staff retention at restaurants is another obstacle to overcome.

People

The Minimum Wage Is Going Up in Some U.S. States and So Are Menu Prices

2 months ago

Higher wages are good news for employees and smart employers. And customers need to be realistic about prices, for once.

Operations

Wages Still a Challenge for Restaurant Operators Despite Higher Average Checks

2 months ago

Higher average checks have offset increased wage demands to an extent this year. But with many experts predicting a slowdown in the economy, restaurants are going to have to find another way.

People

U.S. Restaurants and Bars Added Over 20,000 Jobs in November

2 months ago

While hiring slowed within the larger leisure and hospitality category in the past month, restaurants and bars were an outlier. In that area, operators can't find staff fast enough.

Independents

How Reduced Hours Refined a Restaurant’s Reach

2 months ago

Work-life-balance doesn't have to be a foreign phrase in restaurants, but making the work part profitable enough to allow for life and balance is a challenge unless you find the right formula.

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