Tag: labor

People

U.S. Restaurants and Bars Added Over 20,000 Jobs in November

1 week ago

While hiring slowed within the larger leisure and hospitality category in the past month, restaurants and bars were an outlier. In that area, operators can't find staff fast enough.

Independents

How Reduced Hours Refined a Restaurant’s Reach

1 week ago

Work-life-balance doesn't have to be a foreign phrase in restaurants, but making the work part profitable enough to allow for life and balance is a challenge unless you find the right formula.

Operations

Labor Lawsuit Monthly: Pret a Manger and True Food Kitchen

2 weeks ago

Here's how not to deal with skyrocketing labor costs: shaving time off of paychecks, letting uniform expenses go unreimbursed, and skipping out on shift breaks.

Chains

Cracker Barrel’s Investment in Staff Training Is Paying Off

2 weeks ago

It's not too difficult to connect the dots here: listening to employees and improving the staff experience automatically flows through to improving the guest experience.

Operations

Inside the Business of Thanksgiving Dinner

3 weeks ago

The labor-intensive, costly meal doesn't necessarily drive huge profits on the day, but, for restaurants that stay open on Thanksgiving, it's a big marketing opportunity to position the brand alongside the most hospitable holiday of the year.

People

U.S. Restaurants and Retail Battle for Labor Before Holiday Crunch

1 month ago

As restaurants and retails are forced to pay a bit more for labor, it's time also that consumers got used to paying for what things are worth.

Chains

Wendy’s CEO: Income Inequality Is Hurting Sales

1 month ago

Recent minimum wage raises voted into effect could be exactly what Wendy's needs to jumpstart sales growth.

Operations

The New Fast Food Labor Force Is Increasingly Senior Citizen

1 month ago

This is a feel-good approach to what is a complicated challenge: Many seniors in the U.S. can't support themselves on their retirement. Restaurants are able to both provide help and take advantage of these problems.

Tech

Spyce Wants to Talk About Robots, Not Workers

1 month ago

Automation has some key benefits to the industry. But we'd like a closer look under the hood before Spyce gets anointed (again) as the next great thing.

People

Some Restaurants Make It Easier for Workers to Vote

1 month ago

This is hardly a wave of vote enabling by big restaurant brands, but it's at least a sign that some operators think it's a good thing if its workers participate in the democratic process.

Independents

How Custom Tipping Screens Impact Wages at Counter Service Restaurants

2 months ago

Custom tipping screens from Toast, Square, and similar digital point-of-sale systems can, in some cases, double an employee’s paycheck. In an extremely tight labor market, it can be a big selling point.

People

Starbucks Adds Subsidized Childcare to List of U.S. Employee Perks

2 months ago

In the current tight labor market, some chains are turning to better benefits to keep workers from jumping ship. With promises like this, Starbucks isn't fooling around.