Tech

Tech

Restaurants Downsize or Redecorate to Accommodate More Delivery Business

2 weeks ago

We've been writing about this all year long, but we're seeing even more physical manifestation of these changes as more chains remodel.

Tech

Grubhub Is Pouring Money Into Rapid Expansion Across U.S. Markets

3 weeks ago

Like every delivery service has been saying all year, rapid market expansion is key for the services who will be successful in this space. In the race to be the one to offer the best deal to everybody, Grubhub claims it's the one to beat right now.

Chains

China’s Hotpot Giant Will Use Robots for Orders and Serving

3 weeks ago

Haidilao has mastered both logistics and customer service in ways that are the envy of any industry. If they can make automation work at scale, a number of of chains will seek to replicate its success.

Tech

Reservations Services Test Google Integrations for Faster Booking

3 weeks ago

We can already search through hotel and flight bookings on Google. It's about time that we're able to do that for restaurant reservations, too.

Tech

Indian Delivery Business Swiggy Is Raising $600 Million

3 weeks ago

Swiggy emerged from India's delivery battles this summer as the sector's second unicorn. But to keep up with competition, even unicorns need outside help to fund growth that delivery fees wouldn't come close to funding.

Tech

Uber Eats’ Growth Strategy: Speed, Suburbs, and Self-Service

3 weeks ago

Uber Eats has proven its model is easily replicable in new markets, and it continues to increase its speed of growth. A new feature, just announced, aims to speed it up even more: now restaurants can sign up to work with Uber Eats on their own, no salesperson (or sales process) required.

Tech

Square’s New Device Targets Counter and Table Service Restaurants

4 weeks ago

As with most of its hardware, the new Square Terminal can be adapted to fit a number of businesses. But it's well-suited for the types of restaurants who accept payment at the counter or at the table.

Tech

OpenTable CEO Is Out as Kayak Team Takes Lead

4 weeks ago

The complete consolidation of Kayak and OpenTable's teams means OpenTable — Booking Holdings' only restaurant business — won't have a dedicated leader. It's disappointing to lose one of the few female CEOs in the restaurant tech space, especially the one who's arguably the most visible.

Tech

SevenRooms Is Building an Alexa Skill for Restaurant Operators

4 weeks ago

Amazon's Alexa has already proven its value to consumers at home, but integrating voice technology into front of house restaurant operations could be a true time-saver for busy staff.

Tech

OpenTable Unveils Centralized Reservations for Restaurant Groups

4 weeks ago

At this point, group-level features are table stakes for reservations companies and are a huge part of winning the all-important group contracts.

Tech

Uber Eats Is Worth as Much as $20 Billion in Proposed Valuation

4 weeks ago

Uber sees value in multiple business lines that take advantage of its technology, insights, and brand. But Uber Eats is a big business on its own by any measurement.

Tech

China’s Restaurant Delivery Boom Is Not Sustainable

4 weeks ago

As in the U.S., Chinese delivery services depend on two things that aren't sustainable: outside money and a labor pool that's too tenuous to be stable.