6 years ago
In a competition for high-quality restaurant partners, Yelp has the advantage of leveraging a company's success on its platform of highly searchable user-generated ratings and reviews.
Long lines are part of the Shake Shack experience, but don't exactly project hospitality. Ironically, touch screens may be the solution to a frustrating problem.
7 years ago
Will there ever be enough money in playing middleman between restaurants and consumers to make these giant investments really make long-term sense?
Restaurateur Danny Meyer's take on the past, present, and future of the restaurant industry begins with genuine, traditional, face-to-face hospitality.
A reservation isn’t just a reservation anymore. Welcome to the customized, curated future.
There’s no winning idea or secret sauce as reservations providers compete for diner loyalty, but the major players take vastly different approaches to the issue.
Amazon will likely put the fear of God into other delivery services. But at some point everyone will have to deal with the fact that there's only so much profit that can be squeezed from bringing a lukewarm burger or bowl of pasta to your door.
Can Resy do more than just restaurant bookings for Airbnb? Our answer is a resounding yes.
Five years in, Skift is ready to take on a new challenge. But we aren’t about to do this on an empty stomach.
Nice to have, but we wonder if Airbnb can do more with Resy than just restaurant bookings. Hint: We certainly think it can.
The Resy + Airbnb partnership signals the continued confluence of travel and restaurants. If executed well, it will be big business for restaurants on Resy’s platform.
The recent hurricanes have put Waffle House's opening hours (24/7/365) back into the spotlight, but it's the restaurant's logistics and enduring hospitality practices that deserve the story.