7 years ago
The Tock CEO's disdain for OpenTable isn't secret, but it seems he now has empirical evidence to back up what he's been saying for years.
It's difficult to see any good news in this story.
No longer just a reservations startup, Resy has emerged as a thoughtful leader in restaurant tech. Expect a lot more as they continue to work with top-tier partners like Union Square Cafe to develop hospitality technology that quietly powers guest experiences.
In an age of technology and get-it-now, it seems counterintuitive that fast food would slow down service, but that’s what’s happening as the industry adopts fresh ingredients and made-to-order meals.
We just don't see a world in which Blue Apron can compete long-term against traditional restaurants, delivery, and an Amazon-powered Whole Foods.
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In a competitive market, Subway lags behind in its tech savvy. Adding new technology is a start, but it may be too little, too late.