Tech

Chains

Fazoli’s Loyalty Play Is Built on Data and Breadsticks

3 months ago

It's not just about discounts for diners. A well-executed loyalty program can open up a window into customer behavior and feedback that hasn't previously existed for most restaurants.

Chains

Restaurant and Technology Partnerships for November 2018

3 months ago

If there is one dominant trend this month, it's that chicken joints know that delivery matters now.

Tech

Tock, Sweetgreen and More: November Restaurant Industry Funding

3 months ago

Several fast casual restaurant chains paired up with private equity firms this month in order to scale, and Tock is fueling up for a big year ahead.

Tech

TripAdvisor Expands Restaurant Delivery With DoorDash Partnership

3 months ago

Both TripAdvisor and DoorDash continue to pack on the partnerships in 2018, in hopes of attracting more restaurant owners and consumers to their mobile apps.

Tech

Deliveroo to Raise $500 Million to Improve Negotiating Hand With Uber

3 months ago

How badly do Uber Eats or Amazon really need the money-losing Deliveroo? Enough to value it twice what they did a few months ago? That just seems silly.

Tech

Meituan’s Post-IPO Slump Slows the Chinese Delivery Giant

3 months ago

Meituan appears to be split in too many ways, but one of its strengths has always been it's ability (like Amazon) to deliver anything at any time. Could it survive as a standalone — albeit with a smaller valuation — like delivery services elsewhere?

Tech

Food Delivery Service Waitr Starts Publicly Trading

3 months ago

Waitr didn't go through an initial public offering because of the nature of its acquisition that was announced earlier this year, but Waitr shares are now up for grabs and it'll report quarterly earnings alongside the one other publicly traded food delivery service in the space, Grubhub.

Tech

Uber Eats’ Performance Makes Uber’s Quarterly Losses Look Better

3 months ago

Uber's food business is still a growth story, but if it can't prove that its core ride-hailing product is a money maker it will enter any IPO pitches on a weak footing.

Tech

Why Restaurants Still Lag on Digital Transformation

3 months ago

The big battle to come at restaurant brands is chief marketing officer vs. chief digital officer. Smart brands will realize that cooperation can breed innovation rather than conflict.

Tech

The State of Restaurant Delivery Now: Soggy Fries Vs. Rapid Growth

3 months ago

Growth of delivery can be measured in leaps and bounds across the industry as companies expand their national footprints, restaurant partners, and technology to cover increased demand at a time when the limits feel boundless.

Strategy

Skift Restaurants Forum 2018 On-Stage Videos Are Now Live

3 months ago

There was a lot to take in at Skift Restaurants Forum this year. Now videos from the entire event are available so you can see what you either experienced if you were lucky or missed if you weren't.

Tech

Slice Wants TripAdvisor to Help It Compete With Pizza Delivery Rivals

3 months ago

It's interesting that a pizza delivery company doesn't view the likes of Grubhub or OpenTable as its main competitors. But the company is banking on TripAdvisor to bring even more traffic and sales to its list of 10,000 or so clients.