Tech

Marketing

Is Instagram’s Reservations Feature Good Business for Restaurants? Jury’s Still Out

3 months ago

Instagram's booking functionality produced a whole lot of hype when the launch was announced last year, but who's actually using it?

Tech

Reserve Is Expedia’s Exclusive Reservations Partner in the U.S.

3 months ago

News out of Reserve has been relatively quiet since the hiring of the company's new COO last fall. But they're now doubling down on efforts to reach diners across many platforms, and this deal is no exception.

Tech

Resy Announces International Expansion and New Tech Updates for Restaurants

3 months ago

Resy's innovations, especially in inventory management and customer feedback, are a windfall of potential tech upgrades for restaurants. It'll be interesting to see which integrations restaurant owners keep coming back to most.

Tech

Grubhub Rolls Out Venmo Payment Integration

3 months ago

Don't want to store your credit card info directly on Grubhub? Don't have a PayPal account? The company's got an answer for that.

Marketing

Punchh Gets $20 Million Investment to Boost Its Loyalty Efforts

3 months ago

Tech-based tools that help restaurants find and attract new customers are getting more sophisticated, helping businesses target increasingly segmented groups of people for maximum impact.

Tech

Hotel Giant Accor Buys Reservations Platform ResDiary

3 months ago

Accor's acquisition strategy might seem scattershot to some but buying up technology providers in key sectors does make sense. There's always an element of risk but you'd hope Accor knows how to get the best out of management teams.

Tech

Postmates Talked DoorDash Merger, Grubhub Acquisition

3 months ago

Interest in and use of delivery services has never been higher. Merger, acquisition, or not, Postmates still has a chance to capture a larger slice of the delivery pie. But now's the time to act.

Tech

Breakfast Delivery, Coming Right Up

3 months ago

Consumers are comfortable with food delivery, and they're getting more comfortable with ordering digitally. Breakfast is a huge opportunity for all delivery services — and restaurants — to capture more attention and spending.

Chains

Sweetgreen’s Menu Choices Are a Matter of Tech as Well as Taste

4 months ago

Sweetgreen is a natural for digital, order-ahead behavior by consumers. But like it's contemporary Cava, it needs to step away from third-party system LevelUp in order to better own the user experience.

Chains

Top McDonald’s Franchisee Sees Sales Lift With Order Kiosks

4 months ago

The ability to customize orders via touchscreen has lead to a sales increase of up to 15 percent at stores in Brazil. That's seriously promising, especially in a tough market.

Tech

Resy and Upserve Partner to Offer Restaurants Actionable Data

4 months ago

Restaurant technology is only as good as it is useful, and hospitality-focused technology doesn't work well in silos. Expect more of these partnerships to come, across the board.

Operations

The Current State of Restaurant Delivery Competition

4 months ago

As third-party delivery services claim the both headlines and diners' dollars, they're working to make themselves indispensable to restaurant operators. But operators, especially large companies, know they have leverage when it comes to working with a large organization.