Tech

Tech

Grubhub Breaks Down Its Chain Partnerships Strategy

5 months ago

It's no surprise that Grubhub is going after more enterprise restaurant relationships this year, and it says that it's the one to beat when it comes to the variety of technology support that it can offer to the nationwide chains.

Tech

Postmates Files for IPO

5 months ago

Postmates pioneered the food-delivery industry almost a decade ago. Competitor Uber Eats is also expected to go public later this year by way of parent ride-hailing company Uber Technologies.

Tech

Grubhub Stock Plunges on Latest Earnings Report

5 months ago

Grubhub says it's not interested in short-term profits, which is great because it's not posting the short-term profits that investors want to see. The company's earnings forecast for the first quarter missed analyst estimates enough to send shares sliding as much as 21 percent on Thursday morning.

Tech

Instacart Promises to Change Its Misleading ‘Tip’ Policy

5 months ago

There's a real question whether any of the food delivery companies are economically viable once the influx of venture capital cash gets cut off. When they resort to stealing tips from low-paid workers, their future seems even more in doubt.

Tech

Chain Restaurants’ Apps Drive Digital Orders Despite Third-Party Challengers

5 months ago

Independent restaurants might rely more heavily on third-party apps to drive digital orders, but quick-service restaurant chains are doing just fine hooking in customers through their own branded mobile apps.

Tech

Restaurant Reservation Services Battle Over Valentine’s Day Discovery (and Beyond)

5 months ago

We don't want to judge, but do you really want an app telling you the romantic place to go? Save the special occasion advice for human intelligence.

Tech

January Restaurant Industry Funding: Labor Tech and Loyalty Startups Raise Millions

6 months ago

Olo, 7shifts, and Chowbus were among the companies that started out the year on a financial high note.

Marketing

Restaurant Megatrends 2019: Google’s Domination of Local Discovery Is Almost Complete

6 months ago

The evolution of Google’s Search and Maps products from web-centric to IRL have made searching, booking, and navigating to restaurants a seamless experience and handed Google the lion's share of local discovery.

Design

Restaurant Megatrends 2019: Product Development Looks to Consumers’ Micro-Feedback

6 months ago

There’s no doubt that competitive markets require businesses to continually strive to meet consumer demands if they’re to remain relevant. Companies that provide restaurant-supporting software are no exception to this rule. Incorporating consumer feedback on a micro level has proven to be a successful approach to product development.

Operations

Restaurant Megatrends 2019: Blockchain Brings Transparency to Sourcing… If Restaurants Care

6 months ago

Blockchain has the potential to massively aid in identifying issues along a supply chain, but its real world applications are still being tested and validated, and large scale impacts still stand to be seen.

Tech

Munchery Shuts Down Abruptly After Multiple Service and Staff Cuts

6 months ago

In the end, Munchery taught all startups a valuable lesson: Make sure you have a profitable business model before expanding quickly.

Chains

Starbucks Expands Uber Eats Delivery to Major U.S. Cities and London

6 months ago

Starbucks and Uber Eats are moving fast in the delivery space compared to rivals including Dunkin.