Tech

Tech

What Restaurant Apps Are Tracking on Android Smartphones

4 months ago

Fast-food chains collect more data on customers' smartphones than most consumers even realize.

Tech

Large Yelp Shareholder Pushes for a Board Shakeup

4 months ago

The investors demanding change aren't wrong: Yelp has lost momentum and market share in recent quarters to competitors like Google and Facebook, and it needs a refresh.

Tech

Goldbelly Buys Its Long-Distance Restaurant Delivery Competitor FoodyDirect

5 months ago

Goldbelly is now the dominant player in its space, but it's still to be seen how big that space is and what the appetite is for long-distance ordering.

Operations

Payment Apps Help Starbucks and Others Avoid Credit Card Swipe Fees

5 months ago

More loyalty, more customer spending data, and lower fees — what's not for a restaurant to love about apps that facilitate payments?

Tech

Yum Brands’ Franchisees Don’t Pay Delivery Fees, Thanks to Grubhub Partnership

5 months ago

Yum Brands' size and scale allows it to negotiate much better deals on delivery partnerships, as executives outlined during the company's annual investor day. No wonder Taco Bell and KFC franchise owners are so excited to participate in the Grubhub integration.

Tech

Amazon Restaurants Still Lags Far Behind U.S. Delivery Rivals

5 months ago

The tech giant's restaurant business arm hasn't grown very much, perhaps by design, but an acquisition or two can change that.

Chains

Fazoli’s Loyalty Play Is Built on Data and Breadsticks

5 months ago

It's not just about discounts for diners. A well-executed loyalty program can open up a window into customer behavior and feedback that hasn't previously existed for most restaurants.

Chains

Restaurant and Technology Partnerships for November 2018

5 months ago

If there is one dominant trend this month, it's that chicken joints know that delivery matters now.

Tech

Tock, Sweetgreen and More: November Restaurant Industry Funding

5 months ago

Several fast casual restaurant chains paired up with private equity firms this month in order to scale, and Tock is fueling up for a big year ahead.

Tech

TripAdvisor Expands Restaurant Delivery With DoorDash Partnership

5 months ago

Both TripAdvisor and DoorDash continue to pack on the partnerships in 2018, in hopes of attracting more restaurant owners and consumers to their mobile apps.

Tech

Deliveroo to Raise $500 Million to Improve Negotiating Hand With Uber

5 months ago

How badly do Uber Eats or Amazon really need the money-losing Deliveroo? Enough to value it twice what they did a few months ago? That just seems silly.

Tech

Meituan’s Post-IPO Slump Slows the Chinese Delivery Giant

5 months ago

Meituan appears to be split in too many ways, but one of its strengths has always been it's ability (like Amazon) to deliver anything at any time. Could it survive as a standalone — albeit with a smaller valuation — like delivery services elsewhere?