Grubhub Is Not a Delivery Company, According to COO
Skift Take
Service-driven companies, like Grubhub, keep masquerading as technology or discovery platforms because current employment regulations haven't kept up with the rise of the gig economy. This helps no one.
"Grubhub Is Not a Delivery Company"
Grubhub COO Stan Chia says his company is not a delivery company. Instead, he testified during an employment-related trial, the company is a marketplace connecting diners with restaurants,” he said, according to Techcrunch. (The reason? The trial is about classifying delivery drivers as 1099 employees or W2 workers, which hinges, in part, on whether or not delivery is part of Grubhub’s core business.)
The struggle here isn’t unique to Grubhub. In a world where internet connectivity has changed every aspect of commerce, everyone’s a “tech platform for X,” with X as some way to discover some thing. Uber isn’t a taxi company, it’s a ride-sharing platform. Airbnb isn’t a hotel, it’s a platform for connecting travelers and hosts. Grubhub, according to its about section, “helps you find and order food from wherever you are. How it works: you type in an address, we tell you the restaurants that deliver to that locale as well as showi
