Restaurateur Danny Meyer on Instagram, Postmates and Why Everyone Really Just Wants a Nice Meal
Skift Take
Restaurateur Danny Meyer's take on the past, present, and future of the restaurant industry begins with genuine, traditional, face-to-face hospitality.
Restaurants don't need to cater to millennial customers, because they want what every other diner seeks — a comfortable, tasty meal with friends and family — Union Square Hospitality Group CEO Danny Meyer said Monday at the Skift Global Forum in New York City.
"I do think as long as human beings remain tribal creatures, we are always going to crave human touch as much as high-tech," Meyer said. "As long as we provide that kind of hug that people are looking for, we are going to survive. I don't think millennials are immune to the desire to get a hug."
Up Next
Experiences
How Travel Brands Can Seize the ‘Q5’ Opportunity on TikTok
Driven by increased spending on experiences and the digital habits of younger audiences, TikTok has emerged as a key platform for inspiring and shaping travel decisions. Leveraging the platform’s reach early in the year presents a unique opportunity for travel brands to connect with eager travelers.
Sponsored 
Online Travel
Southwest Didn't Get the Gains It Expected From Expedia and Google Flights
Southwest is looking to expand its online distribution even though it didn't get the love it sought for its now-abandoned 'bags fly free' policy.
Short-Term Rentals
Canada Is the Top Source of U.S. Travel – Now Visits Are Trending Down
If Canadian visits continue to decline, it could cost the U.S. billions in lost spending, and thousands of jobs.
Airlines
Asia’s Airlines Crack Down on Lithium Batteries as Fire Risks Rise
A wave of new lithium battery restrictions from Asian airlines highlights rising safety concerns and follows several onboard incidents.
Hotels
New Loyalty Program Journey Targets Independent Boutique Hotels
The new startup Journey faces significant challenges in building consumer adoption and achieving the necessary scale to compete with established loyalty programs. But its notable backers believe it's addressing critical pain points in today's loyalty system.