One Strong Case for Reviews by the People
Photo Caption: User-generated reviews on sites such as Yelp can cut through the traditional critic-restaurant dynamic.
Skift Take
Amid all the song and dance described here, professional critics have to work even harder to discern the everyday diner experience from a show put on solely for a critic's benefit.
The democratization of food criticism — by Yelp, of course, but there are others including most social media — has changed the game for restaurants. No longer are they only beholden to the opinions of a few high-profile professional critics, but by anyone in the restaurant with an opinion and internet access.
“Way before there was Twitter or Instagram, there were blogs,” Danny Meyer said onstage at Skift Global Forum earlier this year. “We’d be asked all the time, what do you think about all these people writing about your business? I was scared to death at first. Then I real
