Restaurant Megatrends 2018: Restaurants Use Experiences to Fight Delivery Boom


Skift Take

The in-restaurant experience is changing, and it’s a direct result of new technologies aimed at making our lives simpler. Sometimes the tech creates a threat, as has happened with delivery. And sometimes it creates opportunity, as we see in the ways smart restaurants are addressing said threat.

[caption id="attachment_212320" align="alignright" width="240"] Download your copy of Skift Megatrends 2018[/caption] We've just released our first annual restaurant industry trends forecast, Skift Megatrends 2018. You can read about each of the trends on Skift Table as well as download a copy of our magazine here. Speaking at Skift Global Forum in September, Union Square Hospitality Group CEO Danny Meyer made the restaurant industry sound like an easy puzzle he had already figured out. “What’s working today is what’s always worked,” he said. “I don’t think we are going to want to stop being with people. As long as human beings remain the tribal creatures that we’ve always been, we’re going to crave high touch just as much as high tech. We provide, at our best, an opportunity to come together with people.” When you’re New York City’s most well-known restaurateur — not to mention the man behind Shake Shack — you can get away with saying things like that. In