No Tips Allowed: How Three Small Restaurants Make It Work
Skift Take
Nobody says it's easy. All three say it's worth it.
It’s one thing to talk about eliminating tipping, but how does that actually play out for restaurants outside of dining hotspots like New York and San Francisco?
The success of a new model depends on plenty of factors, including specific local details and regulations, but these examples detail how restaurants can implement similar policies through different approaches. Haymarket Cafe (Northampton, Massachusetts), Delta Diner (Delta, Wisconsin), and Hive (Bloomington, Indiana) have all done away with tipping. All are casual or fast casual dining spots, two are counter service, and all have average check sizes under $25. Haymarket and Delta Diner eliminated tipping in 2015, and Hive launched with a no-tipping model nine weeks ago.
Each owner cautioned that they are just one example. Their model worked for them but is not necessarily transferable to a different restaurant concept operating in a vastly different market. Each approached the concept differently and found that moving away
