Restaurant Recruiters Work to Take the Headache Out of Hiring


Skift Take

Recruiters are expensive, but they're worth it. Operators may actually be able to lower staffing costs and increase retention rates by investing in hospitality talent agencies.

The restaurant staffing crisis is not exactly news. Ask any operator — whether fine dining, fast casual, or quick service — and they’ll probably tell you one of their biggest headaches (behind rising labor costs) is finding and retaining staff. “Wherever I work, we are at a deficit looking for talented management,” says Beatrice Stein, a restaurant consultant for the past three decades. To answer the call, an increasing number of hospitality recruitment agencies have cropped up, helping clients recruit mid- and high-level salaried talent from CEO, to directors of food & beverage, and executive chefs — working on everything from crisis hiring to re-orgs, and general turnover. “Nearly any restaurant can benefit from using a recruiter,” says Mike Hewitt, founder of the hospitality recruitment firm One Haus. But he finds that talent search agencies are best suited to operators who do at least $1-1.5 million sales per year or have at least three to four units. That’s