Will Getting Rid of Restaurants Eliminate Delivery Friction?


Skift Take

This isn't about ghost restaurants: The real opportunity here is for existing brands to leverage their existing products and loyal diners to better deliver experiences that wouldn't otherwise happen.

Chick’n sando purveyor Chick-fil-a is testing two new locations that cater exclusively to delivery. As Restaurant Business reports, one is in Louisville, the other in Nashville, and they’re made exclusively for catering and delivery orders. And, of course, they are cashless. They also have larger kitchens than the typical restaurant because they don’t need to