Consider this your essential industry cheat sheet for 2019.
— Jason Clampet
Skift Table moves into its second year of identifying the trends that are shaping the restaurant industry with a renewed focus on the big brands, big tech changes, and big ideas that are having the greatest impact on the business of dining out. These ideas are informed by the last year of original reporting at Skift Table, as well as by themes that emerged during this year’s inaugural Skift Restaurants Forum.
The ideas that we’ll explore over the next two weeks touch on relationships between franchisees and brands, consumers and tech, hospitality and expectations, and labor and design. They represent high-level trends and examples of innovation across the business of dining out, and are the ideas we’ll follow closely in the coming year.
These are the 10 Megatrends we will define over the next two weeks:
- Franchisees Assert Their Power Over Chains
- Labor Crunch and Costs Determine In-Restaurant Changes
- Forget Second-Tier Cities, It’s the Year of the Suburb
- Restaurants Finally Create Healthier Work Cultures
- The Lines Between Meal Times Have Been Erased
- The Battle for Loyalty Takes Place on Multiple Fronts
- Blockchain Brings Transparency to Sourcing if Restaurants Care
- Front of the House Hospitality Seriously Ups Its Game
- Consumer Microfeedback Leads the Way on Product Development
- Google’s Domination of Local Discovery Is Almost Complete
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