Pizza Chains Usher in New Era in Delivery Through Third Parties


Skift Take

Papa John's and Pizza Hut partnering with DoorDash and Grubhub give them access to an entirely new consumer base each company needs. But they will need more than this to dethrone Domino's.

It used to be that pizza was one of the only meals diners could have delivered. But thanks to technology and enterprising delivery companies, seemingly every cuisine is now available for consumption at home. Prominent chains like Domino's, Pizza Hut, and Papa John's have always handled delivery operations in-house. That is until Pizza Hut and Papa John’s recently jumped ship. On its fourth quarter earnings call, Grubhub announced it had begun testing delivery with Pizza Hut in hundreds of its U.S. stores. Under the terms of the agreement, Pizza Hut will use its own delivery drivers to complete orders placed on Grubhub, the third party told Skift Table last month. Pizza Hut has also begun touting its Delco express store locations, which are more conducive to delivery. Meanwhile, Papa John's — in