All Categories
Airlines
Thailand is the next natural move for Akasa Air in view of the rising demand for the destination among Indian travelers. However, the carrier's choice of Phuket as the entry point is a deviation from the trend other airlines are following.
The Business Case for Soul
While most airlines chase operational efficiency and cost-cutting, carriers like KLM, Finnair, Fiji Airways, and Air Tahihi Nui are winning customer loyalty through a strong national identity and cultural touches that create emotional bonds.
Spirit to Furlough 1,800 Flight Attendants to Cut Costs in Second Bankruptcy
The move comes after Spirit’s CEO told staff to be prepared for job cuts as it reduces capacity to stay afloat.
Business Travel
Amex GBT CEO Expects More Mergers in Corporate Travel: Skift Interview
It was a tortured process to get the Amex GBT-CWT merger past U.S. and UK regulators. Now comes the hard part.
Travel Management Companies Help Corporations Negotiate Hotel Contracts With New Tactics
Predictive analytics are great, but clients want proof that their TMC can turn uneven forecasts into a strategy.
Certares Founder Greg O’Hara: Ask Me Anything at Skift Global Forum – Full Video
Travel investor Greg O'Hara discussed Middle East trips, AI impact, and portfolio updates in a wide-ranging interview at Skift Global Forum 2025.
Coronavirus
The Travel Industry’s Immense Potential for Growth
Despite the pandemic’s unprecedented challenges, the travel industry’s recovery is proving to be remarkable.
The Travel Industry Surpasses 2019
Today's edition of Skift's daily podcast looks closer at the recovery of the travel industry that have allowed it to surpass spring 2019 benchmarks.
Travel Makes a Complete Recovery
Today's edition of Skift's daily podcast looks closer at travel's coronavirus recovery, Airbnb's optimism, and Hilton's extended-stay moves.
Cruises
Royal Caribbean Group CEO Jason Liberty at Skift Global Forum – Full Video
Royal Caribbean Group CEO Jason Liberty talked about his strategy for the cruise giant at Skift Global Forum 2025.
Royal Caribbean CEO: AI Now Manages 15 Million Price Points a Day
CEO Jason Liberty says the cruise ship operator sits on ‘Himalayas’ of data and is ready to use the disruptive technology further.
Inside the Environmental Strategy Behind MSC Cruises’ Newest Ship
MSC Cruises’ newest ship brings its latest sustainability technologies to the U.S. market. Multi-fuel design, shore power, and advanced water treatment illustrate progress toward net-zero marine operations by 2050.
Experiences
The Role of Gaming and Esports in Travel’s Future
The explosive popularity of gaming and esports tourism is not only an interesting story of rapid growth in and of itself. It represents a completely new category of live tourism that’s breaking down generational and cultural barriers.
Here’s Why Hotel Prices in Mumbai Are Surging
If someone had thought of the frenzy around Coldplay concerts in India as a one-off event, think again! More international musicians are coming to India, and Indians are traveling across the country to experience it live.
Experience Abu Dhabi’s New Campaign Puts Kids in Charge of the Family Holiday
Experience Abu Dhabi is taking a fresh look at its approach to family travel marketing by giving children a voice in shaping messaging and experiences. The result is a global campaign with content that feels personal and relevant across markets.
Food and Drink
How Tourism Homogenizes Cuisines and What Are Possible Solutions
There is a lot that can be done, both from an awareness and, even more importantly, from a policy perspective. Most of it requires changes that the travelers of today, seeking more authentic experiences, would welcome.
Magic Mushrooms in the Minibar
Some will always love a luxury spa. But psychedelics (think psilocybin soundbaths and mushrooms) are the phase in high-end wellness.
24×7 Food at Delhi’s Aerocity – India Report
Delhi Aerocity, with a heavy presence of branded hotels, is a convenient hub for business and leisure travelers alike.
Ground Transport
Trump Administration Plans Penn Station Overhaul in NYC, Amtrak Debuts High-Speed Acelas
The Trump administration is open to anything when it comes to renovating Penn Station, even moving Madison Square Garden.
Planes vs. Trains: UK Rail Fare Hikes Could Derail Climate Goals
Across Europe, governments are pushing travelers to choose trains over planes — but when rail tickets cost far more than budget airline seats, that’s a tough sell.
Uber’s New Way to Reach Chinese Travelers Runs Through WeChat
Uber has found its way back to users in China, just not on Chinese roads. It's targeting Chinese outbound travelers by partnering with the app nearly everyone in China uses: WeChat.
Hotels
Hotel Deals in Asia Pacific Fell Hard, but JLL Predicts a Fast Bounce Back
Hotel investment in Asia Pacific slowed sharply in the first half of 2025, but the pullback looks temporary. Lifestyle hotels, fueled by demand for design and experience, are positioned to drive the rebound.
Prism CEO Ritesh Agarwal at Skift Global Forum – Full Video
At the Skift Global Forum, CEO Ritesh Agarwal spoke about everything from Prism's plans for Motel 6 to India's importance to global tourism.
Revolution CEO Steve Case at Skift Global Forum – Full Video
Steve Case, chairman and CEO of Revolution and co-founder of AOL, talked about his community-focused travel portfolio, including Exclusive Resorts' membership club and the 600-acre Punta Cacique development in Costa Rica, at Skift Global Forum 2025.
Luxury
Luxury Travel Innovators Neil Jacobs and Alexandra Walterspiel – Full Video
Luxury innovators Neil Jacobs (the former Six Senses CEO) and Alexandra Walterspiel (CEO of Sensei) slammed cookie-cutter hotels and resorts. They championed instead one-to-one service that reflects traveler values over egos.
Many Luxury Hotel Brands Have Lost Their Way
Industry veterans Neil Jacobs and Alexandra Walterspiel say the sector's next winners will emphasize purpose over popularity. The winners will have brand clarity, intuitive service, and contemporary wellness.
Oman’s Contrarian Approach to Culture
While neighbors chase viral moments, Oman built something that will outlast the hype era. Sometimes the smartest cultural investment is the deepest one.
Media and PR
New Report: Rethinking Travel Content Marketing in the Age of AI
As AI reshapes the travel marketing landscape, brands must rethink their approach to content strategy. A new report from Curacity reveals how marketers can shift from passive awareness-building to active, measurable demand creation through targeted storytelling and strategic distribution.
Why Jet2’s Jingle Became TikTok’s Surprise Summer Travel Meme
Jet2’s viral TikTok moment highlights the unpredictable power of nostalgia and remix culture, where even the most mundane creative assets can supercharge brand awareness.
Extreme Loyalty: The Airlines Turning Travel Into a Competitive Sport
In a drive for loyalty and attention, high-stakes travel challenges are growing in popularity. These airline campaigns generate buzz, but they also raise thorny questions around ethics, sustainability, and long-term brand impact.
Meetings
Inside India’s Events and Meetings Aspirations
India upped its convention center game for the G20 Summit last year. Now, it is trying to drum up the marketing for these spaces across the country. But is India really MICE ready?
How Fontainebleau Las Vegas Is Unlocking New Possibilities for Meetings and Events
From world-class dining and versatile meeting spaces to high-touch service standards and one-of-a-kind offerings, Fontainebleau Las Vegas offers everything planners need to craft exceptional events.
Rajasthan Focuses on Weddings, Conferences to Boost Tourism – India Report
Rajasthan, a premier wedding destination in India, has much to offer including wildlife, museums, temples, and lakes. While the state is seeking to promote its various offerings, it does not want to lose out on the significant revenue from weddings and business meetings.
Online Travel
The End of Travel’s Big Four Stranglehold: Rafat’s Notes from Skift Global Forum
The growth-at-all-costs playbook that built online travel platforms is dead. The disruption opportunity with new players isn't theoretical anymore, it's structural, and it rewards depth over scale.
Expedia Group CEO Ariane Gorin at Skift Global Forum – Full Video
Expedia Group CEO Ariane Gorin at Skift Global Forum 2025 addressed the impacts of the AI revolution, the company's brand strategy, and prospects for international growth, among other topics.
Travel Legends Unplugged Tony Fernandes, Manfredi Lefebvre d’Ovidio and Bill Heinecke – Full Video
When three industry titans swap war stories and one-liners, you get more than laughs... You get a masterclass on how no industry mixes grit, glamour, and gut instinct quite like travel.
Podcasts
20 Risk-Taking Travel Leaders, Marriott’s Split Performance and Hyatt’s All-Inclusive Boom
To wrap up the week we look at our new list of risk-taking travel leaders, Marriott's tale of two economies, and Hyatt's all-inclusive wins.
The FIFA World Cup: Tourism, Strategy, and the $3.3B Opportunity
The World Cup will test New York–New Jersey’s ability to host at global scale. The bigger prize isn’t the $3.3 billion boost — it’s proving the region can convert a one-time mega-event into lasting tourism and cultural impact.
Vrbo’s Crackdown, Accor’s Subscription Push and Europe’s AI Lag
For today's pod we look at Vrbo's tough love with hosts, Accor's revamped loyalty program, and slow AI adoption across Europe.
Short-Term Rentals
Rebuilding Airbnb: How a Tech Overhaul Unlocks New Businesses
Airbnb CEO Brian Chesky talks beds, bots and better travel experiences, and that’s just the beginning, as it eyes new businesses and AI expansions.
Vrbo Vacation Rentals Added to Expedia B2B Network
Adding vacation rentals to Expedia Group's B2B partner network is progress, but it's amazing that it took so long when you consider how mainstream these properties have become.
Airbnb’s Brian Chesky Is ‘Not Happy’ With the Company’s Growth. Here’s His Plan
Airbnb CEO Brian Chesky said the company needs to expand more into experiences, hotels, and the international market if it’s going to get the growth rate back up.
Skift Originals
Skift Expands Community and Multimedia Offerings with Two Strategic Acquisitions
I’m proud to announce two acquisitions that mark significant steps forward for us in community-driven, multimedia content. These acquisitions are part of our intentional growth strategy, balancing simplicity and complexity to build resilience into our media ecosystem.
Marriott Bonvoy’s New AI Search Tool: 4 Tests Show How It Works — and Doesn’t
Marriott Bonvoy's new AI tool probably isn’t sharp enough yet to be reliable. But as one of the first tools like it by a major hotel brand, it offers an early glimpse at how lodging search could look in the future.
Don’t Create Company Culture: Lessons on Meaning of Work
Culture stems from the meaningful work we do, and each of us seeing the tangible in-situ effects of that work for the people for whom we create everything.
Startups
Exclusive: The 29 Aviation Startups in IAG’s 2025 Accelerator Revealed
With AI now ubiquitous and early-stage sustainability startups multiplying, this year's cohort reflects both immediate and longer-term bets.
From Concur to Spotnana: Steve Singh on How AI Could Fix Corporate Travel
Corporate travel is still a nightmare of fragmented systems, which means that rebooking canceled flights can be headache-inducing. Yet Concur co-founder Steve Singh believes new tech could bring the dawn of "the perfect trip."
TakeUp’s $11 Million Funding Highlights Pricing Gap Crushing Indie Hotels
A pricing technology gap has created a David-and-Goliath dynamic in hospitality, where small, indie operators compete against chains. Can AI help level the playing field?
Tour Operators
Hyatt Sees All-Inclusives Surge, May Sell a Stake in ALG Vacations
All-inclusives are carrying Hyatt’s growth story. What’s less clear is how much ownership Hyatt wants over the distribution platform that drives those bookings.
Butterfield & Robinson Takes Anti-Scale Approach to Luxury Tours
Private equity would probably look at the contrarian hands-on approach of Butterfield & Robinson and say it's too costly and unscalable as a tour operator business. But consider the payoff: Record revenue, and over half of customers coming back for high-margin seconds.
Hyatt Expands Loyalty Program to Cover Experiences: Exclusive
Hyatt's integration with startup Way allows loyalty members to earn and redeem points on everything from spa treatments to cabana rentals. Several hotels are already generating millions in extra revenue.
Tourism
Live Tourism 2.0 at Skift Global Forum – Full Video
Las Vegas may be seeing softer tourism numbers, but live events remain a strong buffer as its shows and concerts remain a major attraction.
Intrepid Travel CEO James Thornton at Skift Global Forum – Full Video
Intrepid says purpose and profit can align, but its real test will be scaling sustainability while competing for U.S. travelers.
Saudi Tourism Authority CEO Fahd Hamidaddin at Skift Global Forum – Full Video
At the Skift Global Forum, Saudi Tourism Authority CEO Fahd Hamidaddin talked extensively about the country's transformational tourism journey that is rooted in sustainability.
Travel Agents
Cruise Ads Pulled in UK for Misleading ‘Green’ Promises
The rulings underscore growing pressure on travel marketers to back up climate claims. LNG may reduce certain pollutants compared with heavy fuel oil, but it doesn’t make a cruise “green” on its own.
The U.S. Travel Agency Rebound Post-Pandemic
Traditional travel agents continue to hold a strong place in the market, even though their booking volumes are lower than those of OTAs.
Travalyst CEO Sally Davey Steps Down After 5 Years
Travalyst has built a rare coalition of big-name travel companies working directly together on climate change issues. The challenge now is whether the group can sustain its momentum and broaden its impact.
Travel Technology
‘AI Is Everywhere – Except the P&L’: Tech Takeaways From Skift Global Forum
AI was all the rage at the Skift Global Forum this week, with the industry’s top executives revealing excitement, and uncertainty, as the tech takes center stage in travel.
Kayak Plans to Launch Natural Language Search in Two Weeks, CEO Says
For now, Kayak’s challenge is less about technology than traveler behavior: convincing consumers to trust a conversational AI to handle bookings, and not just fall back on the familiar search box.
Booking CEO Glenn Fogel: Echoes Between AI and Dot-Com Boom
Booking Holdings CEO Glenn Fogel sees the generative AI era as travel’s next major disruption – and he's been through this kind of upheaval before.
Venture Capital
Regional Air Travel Startups Raise Over $85 Million: Funding Roundup
The biggest airlines are behind on updating their tech systems and operations; regional airlines are even further behind.
Ramp Raises $200 Million for Expense and Biz Travel Management: Startup Funding Roundup
Startups for business travel management and flying taxis are still raising a lot of money.
Lodging Tech and Jet Fuel: Travel Startups Raise $560 Million
Funding has been slow this year, but B2B travel tech startups are still leading the way these days.