Author: Danni Santana

Chains

Denny’s Wins Big With Millennials

3 years ago

I do not know a single millennial that does not appreciate the homey feeling of eating at a diner. This comes as no surprise to me.

Tech

Chinese Food Deliverer Meituan Is Learning Quickly From Early Mistakes

3 years ago

By cutting its losses now, Meituan can better focus on its core battle against ele.me, the delivery service backed by Alibaba Group.

Chains

New Bloomin’ Brands CEO, Same Off-Premise Strategy at Outback Steakhouse

3 years ago

It's a rarity to see a large restaurant group decide not to chose between proprietary and third-party delivery, but instead happily opt for both in efforts to get all of the customers it can.

Chains

Bloomin’ Brands CEO Is Out

3 years ago

Outback remains the restaurant group's strongest performing brand. The job for Bloomin' Brands' new CEO is to get its other three brands right.

Food

The New Hudson Yards Restaurants Offer Plenty of Chef Star Power

3 years ago

Are the views from the a seven-story building worth fighting tourists fresh off the High Line for a table? Not to me. But the list of chefs is quite impressive.

Chains

Papa John’s Hopes Its New Marketing Strategy Will Bring It All the Way Back

3 years ago

It seems obvious to market ingredients as a pizza chain. But Papa John's chose to market value promotions and limited time offers to win back customers. I can't blame them because the strategy has worked wonders for QSR restaurants.

Marketing

Top Restaurant Marketers Q&A: KFC’s Andrea Zahumensky

3 years ago

Andrea Zahumensky's "uncomfortable" marketing approach is exactly what KFC needed.

Chains

Papa John’s Founder Will Resign From Company Board

3 years ago

What a whirlwind the past eight months have been for Papa John's. After a long battle with its former chairman, the company can now focus on putting Starboard's recent $200 million investment to good use.

Tech

TripAdvisor Subsidiary Buys South American Restaurant Reservations Platform

3 years ago

TripAdvisor has grown its commercial restaurant business by focusing on underpenetrated parts of Europe through TheFork. Now, the company has set its sights on South America.

Food

New Yorkers Have a Growing Appetite for Endangered Eel Species

3 years ago

Unagi, or freshwater eel, is an endangered species in Japan. So expect to pay a pretty penny for the delicacy.

Tech

South Korea’s Largest Delivery Service Will Use Robots by 2022

3 years ago

The company wants to reduce delivery-related accidents, and lessen the burden of ongoing labor shortages in South Korea. That's fancy talk for robots taking over jobs humans do not want to do.

Tech

Smaller Restaurants Grapple With the Burden of Delivery Service Fees

3 years ago

Independents and mid-sized chains are very reliant on delivery companies, as they are too small to launch delivery channels of their own, and a failure to offer the channel would result in large amounts of missed revenue and new customers.