Erika Adams

McDonald's is proving just how profitable delivery can be for restaurants in this space. For the chains that continue to hold back on delivery, it's their loss.

When Andrés cemented the Bazaar partnership with SBE nine years ago, it was a big brand-building opportunity for ThinkFoodGroup. Now, everybody wants to be associated with Andrés, and the company no longer has to keep turning Bazaar expansion opportunities down.

How soon until Grubhub users start earning loyalty points per delivery order placed?

It's hard to go a week without hearing of a restaurant that has newly embraced some type of fast-casual, fast-fine, fine-casual model. Here, we look at the costs associated with actually making that leap through the lens of a regional Southern sandwich chain.

Consumers will benefit from easily accessible restaurant health data, as long as the information is always correct and up-to-date.

The restaurants that get new technology right will be the ones that use it as support for more memorable face-to-face experiences.

The move makes sense from all angles: Chipotle drives up digital sales, DoorDash builds on its white label service, and customers benefit from a more seamless ordering process.

If the tip credit didn't exist, we wouldn't be having this conversation.

One of the new CEO's top priorities will be managing franchisee concerns around — what else — labor and staffing issues.

In the year after Maria, restaurateurs are building new relationships with local farmers and seeing more interest from customers in supporting local agriculture and celebrating food that is grown entirely on the island.