Author: Erika Adams

People

Dunkin’ Brands Gets a Brand New CEO

3 years ago

One of the new CEO's top priorities will be managing franchisee concerns around — what else — labor and staffing issues.

Independents

Puerto Rico’s Farm-to-Table Dining Is Gaining Steam

3 years ago

In the year after Maria, restaurateurs are building new relationships with local farmers and seeing more interest from customers in supporting local agriculture and celebrating food that is grown entirely on the island.

Food

Skift Table Q&A: Chef Juan Jose Cuevas

3 years ago

At 1919, executive chef Juan Jose Cuevas explains how last year's hurricane has unexpectedly boosted Puerto Rico's farm-to-table movement.

Operations

What the Tip Credit Really Means to a Restaurant’s Operational Budget

3 years ago

Multiple states are debating whether to eliminate the tipped minimum wage this year. The issue is confusing and contentious, and there are good arguments being made on both sides. Here, we look at how much money the tip credit is worth in New York, and why restaurateurs are so afraid to lose it.

Chains

Chipotle’s Move to California Results in Over 400 Job Losses in Colorado and New York

3 years ago

It's a big blow for the majority of Chipotle's corporate employees who have called Denver home for decades. CEO Brian Niccol has a lot to prove as he uproots the company and takes a select number of people with him to Newport Beach.

Chains

Shake Shack Shake-Up as 3 Top Executives Depart

3 years ago

The recent departures offer an opportunity for Shake Shack to rethink its approach in various departments.

Chains

Traffic Growth at Fast Casual Chain Restaurants Is Slowing

3 years ago

As traffic slows down, fast casual chains have to step it up in other areas — menu innovation, easy ordering options — in order to keep bringing diners back.

Chains

Chipotle’s Revised Strategy: Closing Stores and Launching Loyalty

3 years ago

The team has clearly identified what needs to be fixed at Chipotle. Now, it's a matter of rolling out those changes and making sure that customers approve.

Operations

New York’s Tipped Minimum Wage Debate Reaches a Critical Mass

3 years ago

How restaurants compensate their employees in New York City and other markets is going to change radically in the coming years. The real question is how much chaos will exist during this period and how much harm will come to workers and the restaurants that employ them.

Operations

Independent Restaurants in New York City Fight to Add Surcharges to Checks

3 years ago

For operators, it's a way to avoid menu price hikes and equalize pay between the cooks and servers. For consumers, it's just a confusing price increase.

Chains

Olive Garden Is Still Extremely Cautious on Delivery

3 years ago

Cautious isn't necessarily a bad approach, but delivery is a growing business for many competitors and it may be costing Olive Garden to be so slow to adopt.

Tech

Data Shows a Dramatic Spike in Online Reviews This Year

3 years ago

Online reviews are more important to restaurants now than ever. The trick for operators is figuring out how to handle those reviews with the same hospitality as a person-to-person interaction.