Erika Adams

What makes customers spend money with Chipotle? The loyalty program will go a long way in helping the company to figure that out and influence future purchasing behavior.

Popeyes reported strong sales growth in 2018, but it needs to start expanding its footprint more quickly.

Give Nick Kokonas access to a Medium account and a nice glass of wine tonight, and he'll give you nationwide brand awareness tomorrow.

Well, this is a surprise. The industry only added 1,600 jobs in February, compared to 36,600 jobs added just one month prior.

It's certainly Waitr's game to lose in the particular small-market segment that it serves. But as it branches out from its core business, it's going to take a ton of time and investment to be a best-in-class service for not just delivery, but loyalty programs and point-of-sale systems and reservations as well.

As plant-based protein takes on a more welcomed status in the mainstream American diet, vegan chains like Veggie Grill are uniquely positioned to capitalize on diners willing to pay more for less meat.

The big winner this month? DoorDash, which has now raised over a billion dollars in funding in less than a year.

There is a green rush taking place in the United States, and the restaurant industry is not content to sit on the sidelines. Meanwhile, FDA regulation threatens to be one big buzz kill.

Pei Wei CMO Brandon Solano purports that his marketing cred has earned him the right to wear what he wants and say what he pleases. He’s right.

Shake Shack chose not to increase menu prices as significantly as some other chains this quarter in order to offset an increase in labor costs, and took a not-so-small hit to its profit margins in the process.