Hyatt is using artificial intelligence to get closer to trip discovery, where customer intent, loyalty, and direct booking economics increasingly overlap.
IHG’s view is that volatility is now a constant, but that large, diversified hotel groups are still positioned to benefit, so long as travel demand stays strong.
Although New York City’s overall tourism exceeded expectations last year, the city still has significant work to do to attract higher-spending international visitors.
Decarbonization targets are opening a market for electric equipment in ski resorts and electric snowmobiles are among the first products that can compete with diesel on price and performance.
The hotel giants are becoming distribution "platforms" of brands run by others, not just brand owners themselves. Hilton is the latest to embrace this shift with its new "brand of brands," Select by Hilton.
Bookings might bounce back in June. But if fuel costs keep climbing and wallets get tighter, the bigger worry is whether it will erode the spending power that makes Southeast Asians want to travel at all.
The Middle East “ticked all the boxes” for many betrothed couples’ ideal Indian destination wedding. But the Iran War is shifting this valuable business elsewhere.
Chicago is joining other convention cities using higher hotel taxes to better fund destination marketing and offer cash incentives, but it may be pushing costs toward a tipping point.
Get ready for sales of Viator and/or TheFork — or at least attempts to sell them. Alternately, you also can't rule out a sale or merger of the entire company.
Record demand and TSA staffing shortages are pushing airport operations to the breaking point. Deploying ICE agents could help at the margins — but it doesn’t solve the underlying problem.