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A 43-day U.S. government shutdown cut business travel in 4Q25 while global leisure revenue grew and Hilton laid out big plans for Brazil. Plus, hotel deal and development news.

Online travel agencies and suppliers have more flexible rebooking and refund policies during the Iran war than during the pandemic. But with the volume of customer support requests, customers sometimes don't get the assistance they deserve.

Even after the Covid shutdown forced airlines to rethink disruption management, the Middle East conflict shows the industry still struggles with the basics.

After Covid exposed how brittle travel's customer service infrastructure was, the industry pitched AI as the fix. Now, with the Middle East chaos, much of the tech that was supposed to help vanished from the narrative.

Beckons is turning two established lodge operators into a bigger luxury platform, with strong high-end demand and rising owner interest helping support expansion in remote, experience-led stays.

Minor International is confident in a rebound of travel to the UAE and is planning for a franchise-driven doubling of Middle East properties before 2030.

Covid was supposed to give airlines a playbook on how to accommodate customers during a massive disruption. But the war in the Middle East is throwing that playbook into doubt.

When a crisis hits, people crave comfort and stability. But for those caught in the Middle East conflict, with over 55% of flights canceled, a fare home came with a hefty price tag.

For companies considering smaller cities, these 10 U.S. hotels caught the attention of Skift Meetings' editors.

A closed-door gathering of senior travel leaders will examine the forces reshaping India’s travel economy, from outbound demand and geopolitics to industry restructuring and the country’s long-term inbound opportunity.

Alaska’s reputation as a bucket list cruise destination rests largely on its wildlife encounters, especially whale sightings. MSC Cruises is treating its first season in the region as a research opportunity, exploring how marine science can guide operations in high-density wildlife corridors.

Oil hit $100, airlines are under pressure, and Gen Z is not behaving like millennials did.