News

Chains

Domino’s Claims Confidence as Rivals Stumble

8 hours ago

Domino's isn't so much a pizza company as a delivery and technology juggernaut, and that's allowing it to sidestep a lot of the industry's operational issues.

Tech

Uber Eats Is Worth as Much as $20 Billion in Proposed Valuation

11 hours ago

Uber sees value in multiple business lines that take advantage of its technology, insights, and brand. But Uber Eats is a big business on its own by any measurement.

Tech

China’s Restaurant Delivery Boom Is Not Sustainable

12 hours ago

As in the U.S., Chinese delivery services depend on two things that aren't sustainable: outside money and a labor pool that's too tenuous to be stable.

Food

Plant-Based Menus Can Help Slow Global Climate Change

1 day ago

From innovative meat substitutes to veg-centric chains, consumers in markets that eat the most meat have never had so many non-meat options to choose from.

Operations

Restaurants Drag Down U.S. Consumer Spending Numbers in September

1 day ago

Restaurants fall behind retail as consumers decide to spend more on the latter and less on eating out last month.

Chains

Wendy’s Marketing Formula: ‘Know Your Brand Better Than Anyone Else’

2 days ago

The best way to copy Wendy's marketing success: don't. Find your own brand voice, sharpen it up, and be willing to get controversial.

Design

Interview: Better Restaurant Design Through Better Collaboration

4 days ago

Having a design team that really understands the business of restaurants, in addition to having a keen eye, is key to any successful partnership.

Chains

Subway Jumps Into Delivery at 9,000 U.S. Locations

5 days ago

Will delivery "save" Subway? No. But since delivery is becoming a mission critical part of a restaurant's operational strategy, the chain is smart to roll it out in a big way.

Independents

The World’s No. 3 Restaurant Enters the U.S. With a Four Seasons Partnership

5 days ago

The restaurant will be the crown jewel of a $45 million renovation project for the Four Seasons Resort Palm Beach. If the hotel wants to become a leader in the local food scene, this is certainly one way to do it.

Independents

Interview: How Art and Activism Inspire Change in Hotels and Restaurants

6 days ago

Gone are the days of the stodgy hotel restaurant. Now, restaurants within hotels play an integral role in the vibe, business model, and guest experience. There's also plenty of room to affect real change.

Tech

Square’s CFO Is Leaving the Upstart Payments Company

6 days ago

Square is the go-to provider for ambitious, young restaurants and cafes. They're certainly looking for more stability from a provider than a part-time CEO, and that's what they have now that Friar has left.

Chains

Restaurants Are Facing an ‘Evolve or Die’ Reality

6 days ago

To survive, be smart (don't panic) about tech, and keep your eyes on what actually makes money.