News

Strategy

Proposed Paper Receipt Ban Misses Larger Issue

3 hours ago

Now that plastic bags and straws are out of the way, a San Francisco lawmaker has introduced legislation to ban paper receipts. Sustainable restaurant operations are important, but are these bans the best use of the industry's resources when it comes to downsizing environmental impact?

Operations

Restaurant Megatrends 2019: Restaurants Finally Create Healthier Work Cultures

10 hours ago

After a rough 2018, the restaurant industry has made some progress toward better employee treatment across the board.

Chains

Coupons Still Matter for Quick-Service Restaurants and Price-Conscious Consumers

11 hours ago

The reason that a person chooses McDonald's over Wendy's more often than not comes down to the money. Wherever that dollar can travel further, that's where the customer will go.

Tech

Just Eat’s CEO Out Amid Stronger Competition From Rivals

16 hours ago

The pressure from investors begging for speedier decision-making on underperforming assets finally got to Just Eat. Is Yelp next, given its troubles?

Food

Pork ‘Wings’ Are the Hot New Restaurant Menu Item

1 day ago

Cheap meat is good-ish news for consumers but bad news for farmers and other food producers. And it won't last.

Food

Study Finds Food Recalls Are Up Significantly Since 2013

3 days ago

Researchers aren’t sure if the rise in recalls is due to a more contaminated food supply or because new technology makes it easier to catch bacteria in products. Either way, we are screwed.

Chains

Restaurant Megatrends 2019: Forget Main Street, It’s the Year of the Suburb

3 days ago

As they race to dominate in the market, third party delivery companies are targeting large, suburban markets to fuel expansion. National chain partnerships boosted these efforts in 2018 and will continue to drive growth in 2019.

Chains

Domino’s CFO: Our New Expansion Strategy Hurt Comparable Sales in 2018

4 days ago

It's clear the pizza chain has placed greater emphasis on net sales and order count than on comparable store sales.

Independents

Restaurant Wine Lists Are Finally Getting Shorter

4 days ago

Nobody likes to stare down a hefty book of wine choices at a restaurant and pretend like they know what they're doing. Shorter, more tightly curated wine lists make more sense for staff and diners alike.

Tech

OpenTable Encourages Diners to Travel With Its New Loyalty Play

4 days ago

This is a prime example of "Why didn't they think of this sooner?"

Operations

Restaurant Megatrends 2019: Labor Crunch Determines In-Restaurant Changes

4 days ago

From sourcing smart technology integrations to managing staff more effectively, operators are rethinking how their restaurants are run in the face of rising labor costs and an ongoing war for industry talent.

Chains

Starbucks No Longer Dominates the Coffee Market in China

5 days ago

One-year-old startup Luckin' Coffee is making huge gains in China with an easy, straightforward strategy: sell cheaper coffee than Starbucks and be consistently faster on pick-up and delivery.