News

Chains

Wendy’s Reddit AMA Can’t Match Its Top-Notch Twitter Game

23 hours ago

Wendy's Reddit AMA keeps the formula for the brand's secret sauce to itself, and still provides no answer to the future of Spicy Chicken Nuggets.

Marketing

The UK’s Best Restaurant Is Also Its Most Expensive

1 day ago

We are deep in ranking and ratings season, but this is one of the few post-Zagat lists that combines users and pros to generate its winners. Does this mix bring us a better list?

Food

Chicken Wing Producer Blames Kaepernick Effect for His Product Shortcomings

2 days ago

Prices rose all summer and peaked in September. If you're a consumer of wings price point does matter - it's not like they are a thrill to eat. The rise of boneless alternatives demonstrates this.

Food

Delivery Kits’ Threat to Restaurants Is Overstated

2 days ago

As restaurants analyze threats to their business they need to work extra hard to see through the hype.

Independents

The EU’s War on Kebabs Has a Delicious Ending for Now

2 days ago

With all the bad news coming out of the restaurant world this week, we needed a good meat on a spit story with a happy ending.

Independents

Ken Friedman’s Times Takedown Details Key Problems Facing the Industry

3 days ago

Ken Friedman is the latest industry boldface name to face accusations of inappropriate and abusive behavior, and has stepped away from his job as a result. As these stories continue to come to light, we must work to identify the underlying problems to repair the damage and move forward.

Chains

McCormick & Schmick’s Restaurant Faces Sexual Harassment Lawsuit

3 days ago

It's not just high-profile restaurants where harassment can flourish. It's wonderful to see nearly powerless kitchen staff get the backing they need to speak out about egregious behavior.

Chains

Warren Buffett’s Bet on Burger King Pays off to the Tune of $3 Billion

4 days ago

This was never a sexy investment, which is why it is likely paying off so well for Buffett — as things usually do.

Strategy

Kellogg’s Wants You to Instagram Your Cereal at Its New Cafe

4 days ago

Nostalgia plus an Instagram station is Millennial gold, so this is as good a marketing effort as any to make cereal hip again — with two seasoned fine-dining veterans at the helm.

Tech

SevenRooms Raises $8M to Expand Its Reservations and Customer Management System

4 days ago

In the competitive restaurant software market, services continue to double-down on the features that make them uniquely attractive to potential customers.

Marketing

One Strong Case for Reviews by the People

5 days ago

Amid all the song and dance described here, professional critics have to work even harder to discern the everyday diner experience from a show put on solely for a critic's benefit.

Tech

Eatsa’s Technology Might Just Save It

5 days ago

We talk plenty about Eatsa's technology, but rarely its food. That's one sign that the company's tech is bigger than its quinoa.