The best hospitality lessons in the world might come from a street vendor with a wok and a plastic stool on a Bangkok sidewalk. In an industry chasing AI, automation, and scale, the brands that win will be the ones that remain unmistakably human.
Thailand has cut its forecast for foreign tourist arrivals this year to 33 million, down from a hoped for 37 million and down from the nearly 40 million foreign visitors recorded in 2019.
Today: Southwest launched its Getaways vacation packages, business travelers face rising frustration from fragmented booking systems, and the travel industry is watching the Fed’s Jackson Hole retreat closely.
Reinvention in the travel industry demands context that everyone can act on. Skift Global Forum 2025 delivers it. Groups that attend return with a common language, aligned priorities, and the agility to respond together in times of disruption.
With everyone wanting a piece of the travel surge in India, airport operators are no longer relying only on businesses' marketing for their revenue. Adani's digital initiatives aim to drive revenue by directly engaging and encouraging passengers to spend more at airports.