Google says AI is reshaping how travelers discover trip options, from keywords to photos and reviews. Traditional search, it says, still plays a role closer to booking.
Demand for rail is rising, but the network isn’t ready. A warning from Eurostar's chief commercial officer shows that Europe needs serious investment in infrastructure and rail coordination.
A franchisee of Hilton and IHG has temporarily closed its two hotels in St. Paul, highlighting a challenge that may face other hoteliers nationally in coming months.
The loneliness epidemic has become a concern in the West, and Outsite is positioning itself as a commercial remedy for travelers that's partly fueled by a paid subscription program.
Many planners don’t realize how hotels evaluate RFPs, and are disappointed when they’re turned down, while hotel salespeople say their hands are tied. More education on both sides would help.