News

Tech

Wendy’s Wins as #NuggsForCarter Is the Top Twitter Retweet of 2017

5 days ago

It's been an excellent year for fast food chains and social media, and Wendy's ability to stoke interest in the #nuggsforcarter push certainly paid off beyond its wildest dreams.

Chains

Welcome to Chipotle Queso Version 2.0

6 days ago

The fact that people care so much about this one menu item is good news for Chipotle. Now they just need to get it right.

Chains

GM Wants Drivers to Order Coffee and Pancakes From Their Dashboards

6 days ago

We're in the early days of preordering at restaurants and neither consumers nor businesses have figured out the right customs and practices so that guests don't feel like there are two rival classes. We need some hospitality pros to help us figure this out.

Chains

Taco Bell Wants You to Know It Has Really Cheap Food Too

6 days ago

We know the value push has a lot to do with the state of the U.S. economy and the vast mass of people who don't make what they deserve. But at the end of the day, a race to the bottom of the $1 barrel is never a great one for any brand to be engaged in.

Chains

McDonald’s Is Starting a New Fast Food Price War With Its Revamped Dollar Menu

6 days ago

In a race to the bottom the winner's prize is just that, the bottom. If they need any insight into this, just have them call the airlines.

Operations

Orlando’s Restaurant Scene Is Now Thinking Bigger Than Giant Turkey Legs

6 days ago

Orlando is attractive to independent restaurateurs because of math. The startup costs are low and the number of diners looking for a decent meal who are happy to spend for it is higher than usual.

Chains

Secret Ingredient: Buffalo Wild Wings’ Faster, Smaller and Cheaper Brand

7 days ago

Amid its year of change, Buffalo Wild Wings has maintained strong branding built on wings, sauce, and sports. Concepts may evolve, but this brand's ethos runs deep.

Operations

Vegan Restaurants Move From the Fringe to the Spotlight

7 days ago

Consumers' demand for organic, locally sourced dining is giving rise to restaurants that specialize in a particular food philosophy, showing others what it's like when your operations match your marketing.

People

The French Pastry Chef Innovating Despite Tradition

1 week ago

There's not a great deal of room to experiment at the top of French cooking. Perhaps it will be a pastry chef that shows them it's possible to think beyond the limits of tradition.

Food

The EU Is Coming After Kebabs for ‘Health’ Reasons

1 week ago

Nobody eats a doner to be healthy. We eat it because it's delicious. Certainly even the joy-free EU can understand that?

Chains

Qdoba’s Performance Isn’t Encouraging for Potential Buyers

2 weeks ago

Qdoba failed to take advantage of Chipotle's missteps over the last 18 months, a huge lost opportunity that's just passed it by.

People

Why Chipotle’s New CEO Shouldn’t Be Like Chipotle’s Old CEO

2 weeks ago

Chipotle has proved its mission-focused brand can pull in diners. It just hasn't demonstrated the leadership necessary to grow the brand beyond its current size.