News

Tech

SoftBank to Invest $1 Billion in Colombia’s Rappi Delivery App

2 months ago

SoftBank's interest in the on-demand delivery space is well documented with a string of investments from Uber to DoorDash. What's another billion?

Strategy

Chipotle Rewards Execs With More Company Stock for Hitting Digital Goals

2 months ago

Chipotle is going to great lengths to communicate that the company's performance on all of its digital initiatives will be a defining factor in the future success of the business.

Chains

Loyalty Is the Answer to Tim Hortons’ Sales Woes

2 months ago

A new loyalty program offers Tim Hortons an opportunity to learn more about its customers. What the program means for the chain's overall sales will soon be determined.

Chains

Restaurant Brands International Knows Popeyes Can Do Better

2 months ago

Sure, RBI can — and should — have high hopes for the company's growth, but Popeyes has a long way to go before it competes on Burger King's level.

Chains

Coffee Chains Rush to Find Plastic Cup Alternatives

2 months ago

Government officials have steadily increased efforts to crack down on chains' dependence on single-use plastics. To their credit, companies saw this coming, but solutions to the global problem just haven't been good enough.

Chains

Burger King to Launch Impossible Whoppers Nationwide

2 months ago

Your move, McDonald's.

Strategy

Panera Names Former Yum Brands Executive as New CEO

2 months ago

Panera’s former CEO has been credited with leading the chain to digital sales success. Here’s hoping incoming CEO Niren Chaudhary will guide the company with the same forward-thinking vision.

Chains

Outback’s Parent Is Very Happy With Its Delivery Business

2 months ago

Outback Steakhouse is proof proprietary delivery can be done, if the commitment is there.

Tech

Grubhub CEO to Rivals: You Can’t Win

2 months ago

Egregious, repulsive, dumb: These are just a few of the words CEO Matt Maloney used to describe his competition’s practices, even as he argued that Grubhub is significantly better positioned to succeed long term.

Chains

Starbucks Remains Full Steam Ahead on Loyalty and Delivery

2 months ago

Once again, Starbucks quieted naysayers wondering if the company can withstand the pressure from market rivals. Long-term success is now pinned to its ever-growing digital prowess.

Chains

Chipotle Still Plagued by Customer Illness

2 months ago

Remember that food illness outbreak at that one restaurant in Ohio last summer? It's coming back to bite the company again.

Operations

After Flirting With Cashless Payments, Sweetgreen Will Accept Paper Money Again

2 months ago

By hoping to embrace a cashless future, Sweetgreen may have been alienating some customers — and thanks to new legislation, potentially breaking the law.