News

Marketing

Ahead of IPO, Postmates Ups Marketing Efforts in Key Urban Markets

2 weeks ago

Postmates has always done well in densely-populated, urban markets — just look at its logo. This new campaign, focused on delivery as a way of life in cities, is a smart way to capture diners' attention immediately.

Operations

A Costly Investment in Staff Training Technology Pays Off

2 weeks ago

For the Dead Rabbit's owners, this investment was worth every penny.

Tech

Uber Eats Lands at Toronto’s Pearson Airport

2 weeks ago

Competition for footprint, restaurant partners, and drivers is fueling delivery service growth across the country and beyond, but these types of partnerships make us realize mobile food ordering and delivery pretty indispensable.

Operations

Job Growth in U.S. Restaurants and Bars Jumps in March

2 weeks ago

After a sudden, surprising slowdown in February, it's good to see the numbers rebound this month.

Marketing

Uber Eats Gets Bang For Its Advertising Buck During the NCAA Tournament

2 weeks ago

Uber Eats' commercials were hard to miss during the NCAA tournament. I'm sure Subway and McDonald's did not mind the free advertising either.

Chains

Delivery Strategy Doesn’t Matter When Guests Come for the Fun, Not the Food

3 weeks ago

As more and more chains beef up their delivery sales, Dave & Buster's and similar "eatertainment" concepts are instead relying on their ability to get customers off the couch and into their stores.

Chains

Red Robin’s CEO Is Out

3 weeks ago

That brand turnaround didn't come fast enough to satisfy company stakeholders.

Chains

Jack in the Box Franchisees Call for CEO’s Removal … Again

3 weeks ago

Jack in the Box is not the only restaurant chain dealing with franchisee unrest. But it does appear that its relationship with operators will not be salvaged at this point. A sale of the company is what both the company and franchisees really want.

Strategy

What It Takes to Run an Entirely Organic Burger Chain

3 weeks ago

The food sourcing headaches are plentiful, but the ability to raise prices because of the organic label is worth it.

Chains

Chick-fil-A Is Falling Out of Favor With U.S. Airports

3 weeks ago

Chick-fil-A has a long history of donating money to conservative groups, and it's starting to plague the chain in historically liberal cities.

Chains

Taco Bell Starts Testing Dedicated Vegetarian Menu

3 weeks ago

Vegetarian offerings are basically table stakes for fast food at this point, and Taco Bell is capitalizing on the success its already seen by offering a dedicated vegetarian menu within its own mobile app.

Tech

EzCater Raises $150 Million to Further Digitize Off-Premise Sales

3 weeks ago

Large-format catering orders may not grab the same headlines commanded by third-party delivery services at the moment, but it's a buzzing and important part of many restaurants' off-premise strategies.