News

Chains

Filipino Fried Chicken Giant Jollibee to Focus on U.S. Growth

5 years ago

Despite his goofy description of Jollibee's chicken, Tanmantiong and his team aren't kidding around. They see an opportunity to grab a new generation of consumers looking for something different (and good) and they're chasing it at their brand and the others that they control.

Chains

The Sushi Chain Pioneer That Perfected Conveyor Belt Service

5 years ago

The systems, patents, and technology are reminiscent of the innovations the McDonald's brothers brought to the burger game decades ago.

Tech

Uber Eats’ Performance Makes Uber’s Quarterly Losses Look Better

5 years ago

Uber's food business is still a growth story, but if it can't prove that its core ride-hailing product is a money maker it will enter any IPO pitches on a weak footing.

Marketing

Thailand’s Restaurants Fail to Get Three Stars in Michelin Guide Update

5 years ago

Considering the history, the snubs are to be expected here. One bright spot is that Michelin is also rolling out guides to cuisines now (Cantonese cuisine being the first announced), which may help chip away at the brand's traditional patronizing views of non-French and non-Japanese cuisine.

Strategy

Sweetgreen’s New Funding Makes it the First Salad Unicorn

5 years ago

An 11-year-old salad chain valued at a billion dollars? Surely nothing will go wrong here.

Independents

Chef Edouardo Jordan on Life After the Awards

5 years ago

Fresh off a year of two James Beard Awards and accolades from local and national press, Seattle’s Edouardo Jordan settles in to what happens next: More customers, new expectations and building a future.

Tech

Why Restaurants Still Lag on Digital Transformation

5 years ago

The big battle to come at restaurant brands is chief marketing officer vs. chief digital officer. Smart brands will realize that cooperation can breed innovation rather than conflict.

Chains

Shake Shack CEO: Expect More Delayed Openings This Year

5 years ago

When routine opening problems surface — vendor disputes, landlord hassles — it doesn't look great for any restaurant trying to open. For Shake Shack, those same problems are magnified due to the brand's high level of awareness in each market.

Independents

David Chang Moves in to New York’s Most Notable High-End Food Court

5 years ago

What's not mentioned here is Related's owner is one of the big-money investors behind Momofuku's expansion. Expect even more when its Thomas Keller-curated Hudson Yards opens up 20 blocks south in 2019.

Chains

Starbucks Lays Off 350 Employees Through Corporate Cutbacks

5 years ago

Starbucks warned that these cuts were coming in September. It's not a surprising move to trim ranks under new executive leadership; hopefully, this will allow the chain to be more nimble when it comes to digital innovation in the U.S.

Tech

The State of Restaurant Delivery Now: Soggy Fries Vs. Rapid Growth

5 years ago

Growth of delivery can be measured in leaps and bounds across the industry as companies expand their national footprints, restaurant partners, and technology to cover increased demand at a time when the limits feel boundless.

People

U.S. Restaurants and Retail Battle for Labor Before Holiday Crunch

5 years ago

As restaurants and retails are forced to pay a bit more for labor, it's time also that consumers got used to paying for what things are worth.