News

Chains

Outback Parent Company Sees Great Promise In Off-Premise Sales

6 years ago

Unlike some of its competitors, Bloomin' Brands is bullish on the potential of delivery, take-out, and catering to eventually make up 30 percent of the company's overall sales. They are willing to invest in everything from an in-house delivery team to store remodels with specific delivery-friendly components to make it happen.

Chains

Wingstop CEO Wants to ‘Digitize Every Transaction’

6 years ago

Wingstop's digital sales and tech-forward initiatives are poised to launch it into pizza delivery territory, but it still needs to contend with a nationwide awareness and recognition issue.

Tech

Restaurants Downsize or Redecorate to Accommodate More Delivery Business

6 years ago

We've been writing about this all year long, but we're seeing even more physical manifestation of these changes as more chains remodel.

Chains

Chipotle Needs to Get More Customers Into Its Restaurants

6 years ago

While Chipotle has stopped losing guests because of scares, it needs to add new ones to replace those that have not come back or who have yet to try it.

Chains

Cinnabon Owner Eyes Rumored 2019 Focus Brands IPO

6 years ago

A Focus Brands IPO is long awaited, though the restaurant investor is not short on cash.

Chains

Shake Shack Launches Online Ordering

6 years ago

Finally, customers no longer have to download Shake Shack's app in order to place a digital order for pickup. We expect digital sales to rise for the chain now that they'll be able to reach more customers online.

Chains

Joe & The Juice’s Private Equity Owners Want an IPO for 2019

6 years ago

Joe & The Juice has great branding and a unique product, but with its high prices and unique menu items, we don't see it breaking out of specific urban markets.

Chains

Restaurant Brands International CEO: ‘We’re Really Just Playing Catch-Up’ on Technology

6 years ago

This won't be the only time that we hear this sentiment from industry CEOs who have been dragging their feet on offering delivery, updating loyalty programs, and utilizing in-store technology. On the plus side, they get to learn from others' mistakes.

Chains

Chipotle CEO Looks to Ads and Digital Sales to ‘Cultivate a Better Future’

6 years ago

Chipotle CEO Brian Niccol outlined his turnaround plan in June, but still cautions it's "early days" for just about everything, from menu changes to price changes to a new customer loyalty program.

Tech

Grubhub Is Pouring Money Into Rapid Expansion Across U.S. Markets

6 years ago

Like every delivery service has been saying all year, rapid market expansion is key for the services who will be successful in this space. In the race to be the one to offer the best deal to everybody, Grubhub claims it's the one to beat right now.

Chains

Dunkin’ Donuts’ Beverage Strategy Is Working, at Least for Now

6 years ago

Early signs for Dunkin' Donuts' look good as it challenges Starbucks for the heart of coffee lovers everywhere.

Chains

China’s Hotpot Giant Will Use Robots for Orders and Serving

6 years ago

Haidilao has mastered both logistics and customer service in ways that are the envy of any industry. If they can make automation work at scale, a number of of chains will seek to replicate its success.