News

Tech

Reservations Services Test Google Integrations for Faster Booking

6 years ago

We can already search through hotel and flight bookings on Google. It's about time that we're able to do that for restaurant reservations, too.

Chains

Analysts Like Wingstop, But the Downgrades Keep Coming

6 years ago

Sure, the downgrades don't feel good. But other chains would love to have its stock performance this year.

Independents

How Custom Tipping Screens Impact Wages at Counter Service Restaurants

6 years ago

Custom tipping screens from Toast, Square, and similar digital point-of-sale systems can, in some cases, double an employee’s paycheck. In an extremely tight labor market, it can be a big selling point.

Tech

Indian Delivery Business Swiggy Is Raising $600 Million

6 years ago

Swiggy emerged from India's delivery battles this summer as the sector's second unicorn. But to keep up with competition, even unicorns need outside help to fund growth that delivery fees wouldn't come close to funding.

Chains

McDonald’s Sales Bump Isn’t Benefitting Operators

6 years ago

Despite investors' approval of McDonald's strategy to revamp U.S. restaurant locations, operators aren't loving it — and claim cash flow is lacking.

Tech

Uber Eats’ Growth Strategy: Speed, Suburbs, and Self-Service

6 years ago

Uber Eats has proven its model is easily replicable in new markets, and it continues to increase its speed of growth. A new feature, just announced, aims to speed it up even more: now restaurants can sign up to work with Uber Eats on their own, no salesperson (or sales process) required.

Chains

Bloomin’ Brands Should Shrink Says Activist Investor

6 years ago

Beyond Outback, Bloomin' suffers from an inability to distinguish its brands from any others in the sector. We can't help but think the investor has a point.

Independents

Profile of a Pivot: Brooklyn’s Saint Julivert Fisherie

6 years ago

Finally, an interesting development in the business of casual all-day cafés: sometimes, they get turned into something else completely.

Tech

Square’s New Device Targets Counter and Table Service Restaurants

6 years ago

As with most of its hardware, the new Square Terminal can be adapted to fit a number of businesses. But it's well-suited for the types of restaurants who accept payment at the counter or at the table.

Chains

Starbucks Gives Its Latin American Partner Access to New Markets

6 years ago

Starbucks has made big changes to fix big problems in its biggest markets. For a brand used to significant control over its stores, it will need to make sure that this leads to better operations rather than confusing fragmentation.

Tech

OpenTable CEO Is Out as Kayak Team Takes Lead

6 years ago

The complete consolidation of Kayak and OpenTable's teams means OpenTable — Booking Holdings' only restaurant business — won't have a dedicated leader. It's disappointing to lose one of the few female CEOs in the restaurant tech space, especially the one who's arguably the most visible.

Chains

New on the Menu: Duck Season at Arby’s

6 years ago

Seasonal menu items done right spark interest and make it fun for diners used to a standard menu. But there's a wrong and a right way to do it.