News

Chains

How Shake Shack and Milk Bar Localize Their Booming Chains

2 weeks ago

As companies like Shake Shack and Milk Bar continue to expand into new markets, localizing the menu and design draw fans for unique, city-specific experiences.

Operations

Labor Lawsuit Monthly: Pret a Manger and True Food Kitchen

3 weeks ago

Here's how not to deal with skyrocketing labor costs: shaving time off of paychecks, letting uniform expenses go unreimbursed, and skipping out on shift breaks.

Tech

TripAdvisor Expands Restaurant Delivery With DoorDash Partnership

3 weeks ago

Both TripAdvisor and DoorDash continue to pack on the partnerships in 2018, in hopes of attracting more restaurant owners and consumers to their mobile apps.

Design

McDonald’s Will Slow the Pace of Restaurant Remodels

3 weeks ago

Fortunately for McDonald's, many of its rivals are running into similar challenges, both with franchisees and with the speed of implementation. At the end of the day, two years isn't that much when you're talking thousands and thousands of restaurants.

Chains

Cracker Barrel’s Investment in Staff Training Is Paying Off

3 weeks ago

It's not too difficult to connect the dots here: listening to employees and improving the staff experience automatically flows through to improving the guest experience.

Independents

The Brains Behind New Orleans’ Most Famous Restaurant Are Selling Picnic Food

3 weeks ago

Plenty of chefs are opening casual restaurants, but it’s a dramatic move for the chef and co-owner of Commander’s Palace in New Orleans. Still, Picnic Provisions and Whiskey had the blessing of the late restaurant matriarch Ella Brennan.

Chains

Domino’s Uses Cyber Monday Discounts to Push Online Orders

3 weeks ago

The company is betting late-night pizza and brand new 4K TVs go hand-in-hand.

Tech

Deliveroo to Raise $500 Million to Improve Negotiating Hand With Uber

3 weeks ago

How badly do Uber Eats or Amazon really need the money-losing Deliveroo? Enough to value it twice what they did a few months ago? That just seems silly.

Design

Designing a Chain Restaurant for 40 Million Travelers

3 weeks ago

Transportation dining has the potential to be transportative in and of itself, especially when designing for durability doesn’t mean sacrificing aesthetics.

Food

New on the Menu: KFC Chicken and Waffles Are Finally a Thing

3 weeks ago

We're still waiting for the perfect fried chicken breakfast item from a chain restaurant.

Tech

Meituan’s Post-IPO Slump Slows the Chinese Delivery Giant

3 weeks ago

Meituan appears to be split in too many ways, but one of its strengths has always been it's ability (like Amazon) to deliver anything at any time. Could it survive as a standalone — albeit with a smaller valuation — like delivery services elsewhere?

Strategy

Limited-Time Offer: The Best Prices on Skift Forums and Research

3 weeks ago

More satisfying than a McRib, and more trendsetting than KFC's chicken and waffles, our LTO gets you big savings to next year's Skift Restaurants Forum – and more.