News

Chains

U.K. Casual-Dining Continues Crumble With Gaucho Collapse

1 month ago

Casual-dining chains often end up in the position of overpaying for real estate in order to be where the people are right now, as opposed to building up a clientele like a neighborhood joint would. They also have to deal with more complicated financial deals that make it difficult to weather shifts in consumer tastes.

Operations

Inside One Initiative to Improve Kitchen Workers’ Health and Well-Being

1 month ago

Wellness is a newsy and topical subject, but it's also a worthy investment. In the restaurant industry, consider the money saved by avoiding a high turnover caused by an abusive environment.

Chains

Papa John’s-Wendy’s Merger Talks Derailed by Ex-Chairman’s Gaffe

1 month ago

Here's an interesting twist. Also, one has to wonder if any established, respected brand would consider doing business with Papa John's at the moment.

Operations

Delivery Will Hit Restaurants Like Amazon Hit Retail

1 month ago

Smart restaurants will figure out the best way to price food for delivery, find the right partner (or handle it themselves), make a conscious decision to focus on the in-restaurant experience. Whatever they choose, they can't sit around and wait.

Operations

What Kind of Work Can a Tipped Worker Work?

1 month ago

If the tip credit didn't exist, we wouldn't be having this conversation.

Chains

McDonald’s Fails to Win Approval of Labor Deal in Fair-Wage Fight

1 month ago

The speed with which the NLRB and McDonald's moved to seal this deal was criticized at the time and it's coming back to bit the chain.

Chains

JAB Is Targeting Italy’s Illy as Its Next Coffee Conquest

1 month ago

JAB's rapidly growing coffee empire is still in fragments, but Nestle's Starbucks-connected moves may be giving it a challenge it would prefer not to have.

Tech

Polish Restaurant Group to Invest in Spanish Delivery Startup Glovo

1 month ago

Buying a burger chain and investing in a delivery startup in the same week? AmRest isn't playing around.

Food

President Trump’s Trade War Could Take Tilapia off the Menu

1 month ago

Tilapia has become a versatile staple in kitchens and well-known restaurants throughout the country. As with many of the things we've come to love, the current administration's policies could take it all away.

People

Papa John’s Founder Regrets Resigning as Chairman

1 month ago

That's what he regrets? We can think of a long list of regrettable actions that rank well above resigning.

Operations

When’s the Right Time to Call in a Restaurant Consultant?

1 month ago

Admitting you need outside help is never easy for a chef or restaurateur, especially within the first year of business. But with the right advice and guidance from a trusted source, the payoffs were huge for one small Los Angeles restaurant.

People

Papa John’s Begins Removing Papa John From its Marketing

1 month ago

John Schnatter blamed kneeling NFL players on its declining performance last year, but his televangelist demeanor had been a turnoff for ages. When your food tastes bad and your mascot is a narcissist, it's hard to sell pizza.