News

Tech

Uber Eats Doubles Down on POS Integration with orderTalk Acquisition

6 years ago

Just as competitors start to pull ahead, Uber Eats makes waves with an acquisition announcement that speaks volumes about its priorities and future strategy.

Food

Arby’s Isn’t Sure if U.S. Diners Are Ready for Lamb

6 years ago

Curiously, Arby's website says its "Traditional Greek Gyro" is made with "gyro meat," which we think says a bit about how ready it thinks the mass market is ready for lamb.

Tech

OpenTable Adds Business Insights to Restaurant-Facing Guest Center

6 years ago

Analytics have become an indispensable feature of table management software programs, and OpenTable's latest update is on par with what we're seeing across the board.

Chains

Freddy’s Prepares to Open Its First International Outpost in Dubai

6 years ago

Freddy’s Frozen Custard & Steakburgers serves an Americana-style experience and menu of burgers, fries and frozen treats, and it will bring its brand overseas for the first time, to Dubai. It’s a path that has become familiar for a number of U.S.-based chains.

Operations

Munchery Retreats From New York and L.A. to Focus on Smaller San Francisco Market

6 years ago

We were early supporters of Munchery in multiple markets. But as competition heated up, service and quality didn't keep pace and real-world logistics threw a wrench in operations.

Chains

Makers of $14 Fast-Casual Salads Argue Over Chopping Ingredients (or Not)

6 years ago

It doesn't take Solomon-level wisdom to point out that some salads are better chopped and some are fine as is. We are pretty sure the debate in this case is really about labor, time, and staffing.

Chains

Starbucks Is Now Officially Your Public Restroom

6 years ago

Starbucks should charge city governments for offering this service since the cafe chain is clearly stepping in to carry out duties that local leaders have abandoned.

Chains

New York’s Melt Shop Fills the Fast Casual Void in Kuwait

6 years ago

Melt Shop only opened its first international restaurant, in Kuwait, in January, and already debuted a second location there in April. CEO Spencer Rubin discussed what it takes for a budding chain to make an overseas debut.

Operations

Uber Wants to Deliver Your Restaurant Takeout by Drone

6 years ago

Great for the suburbs, perhaps, but downright silly for cities.

Tech

Google Sees Robotic Restaurant Reservations in Our Future

6 years ago

It's creepy, it's weird, and we might all be doing it this time next year.

Food

The Biggest Brunch Weekend in the U.S. Is Approaching and Bubby’s Has Advice

6 years ago

Brunch is great business for smart restaurants. When else can you get urbanites to wait in line to vastly overpay for food they could make at home in a fraction of the time?

Tech

TripAdvisor Looks to Restaurants for a Boost

6 years ago

Revenues are up 36 percent in TripAdvisor's non-hotel category, which includes restaurants.