News

Chains

Evening and Late-Night Delivery Boosts Popeyes’ Sales

6 years ago

Surprise quarterly gains are always good news — even better when they're fueled by new technology, allowing restaurants to discover new customers they may not have considered before. Popeyes is smart to expand its delivery testing.

Food

Empellón Chef Argues Dessert Is Always Worth It

6 years ago

If stellar pastry menus are to survive, this is the challenge for diners: always order dessert.

Chains

Domino’s Taps Robots to Answer Its Phones

6 years ago

Just under half of delivery and takeout orders in the U.S. overall are placed on the phone, so voice recognition technology aims to catch a significant slice of the market. But... do those who take the time to call in an order want to talk to a robot?

Sponsored

Learn to Capitalize on the Powerful Economics of ‘Local’

6 years ago

The value of local ingredients, businesses, and producers goes way beyond creating a better tasting meal. The annual Terroir Symposium will bring together leaders in hospitality and tourism to help both explore and strengthen this aspect of the industry.

Design

Bespoke Dishware Can Be Good for Business (and Instagram)

6 years ago

Recognizing dining out as a sensory experience, restaurants are increasingly presenting their menu items on custom-made dishware. For those in favor of appealing to tastes both gustatory and visual, the eyes have it.

Tech

Reserve Is Expedia’s Exclusive Reservations Partner in the U.S.

6 years ago

News out of Reserve has been relatively quiet since the hiring of the company's new COO last fall. But they're now doubling down on efforts to reach diners across many platforms, and this deal is no exception.

Chains

Starbucks’ Misstep Leaves Room for McDonald’s to Step In

6 years ago

As Starbucks' CEO scrambles to do damage control, McDonald's could capitalize on the moment by promoting itself as a more welcoming meeting place.

Food

Kraft Heinz Takes David Chang’s Ssam Sauce From the Restaurant to the Grocery Aisle

6 years ago

David Chang helped put a pork bun on every plate at both his restaurants and the thousands of copycats that followed. It makes sense, then, that his take on a Korean staple is now making a leap to mass audiences as well.

Tech

Resy Announces International Expansion and New Tech Updates for Restaurants

6 years ago

Resy's innovations, especially in inventory management and customer feedback, are a windfall of potential tech upgrades for restaurants. It'll be interesting to see which integrations restaurant owners keep coming back to most.

Chains

Starbucks Will Close Stores for an Afternoon for Bias Training

6 years ago

Starbucks has certainly acted quickly to diffuse what could have become a major problem for the brand and its employees. Here's hoping it moves the needle in a positive direction.

Tech

Grubhub Rolls Out Venmo Payment Integration

6 years ago

Don't want to store your credit card info directly on Grubhub? Don't have a PayPal account? The company's got an answer for that.

Chains

Domino’s Will Now Deliver Without an Address

6 years ago

Domino's will clearly do whatever it takes to get customers their pizza no matter where they are, and a tech-fueled nationwide marketing campaign — just in time for warm weather — is good business.